Profitroom- Empowering hotels directly
We are looking for a Business Data Analyst to join our Data team. In this role, you will collaborate closely with key business stakeholders, including Directors and C-level leaders, providing insights that influence strategic decisions and support sustainable business growth.
You will apply your analytical expertise to transform complex data into actionable recommendations, helping shape market expansion, customer acquisition, and retention strategies. Your work will have a direct impact on how we prioritize initiatives and make data-informed decisions across the organization.
Join us if you want your analysis to matter and contribute to meaningful business outcomes.
Your daily duties will include:
- Contributing to the development of our analytics codebase and reporting layer, covering the full customer lifecycle - from prospect acquisition to customer performance monitoring.
- Collaborating with cross-functional leadership teams (Directors and C-level) to define and analyze key business metrics, translating data and market insights into actionable strategic recommendations that support business planning, pricing, product development, and market expansion.
- Building comprehensive reports, advanced analytical models (including ML where relevant), and dashboards that distill complex business data to enable data-informed decision-making.
- Partnering with Customer Success to design churn prevention strategies and identify cross- and upsell opportunities to maximize customer lifetime value.
- Supporting Finance and RevOps teams in revenue forecasting and revenue performance monitoring.
Requirements
What will help you succeed in this role?
- Minimum 2 years of experience in data analytics or business intelligence roles, demonstrating expertise in extracting insights from data.
- Master's degree in a relevant field such as Mathematics, Economics, Technology, Finance, or a related discipline, providing advanced knowledge and analytical capabilities or equivalent practical experience.
- Ability to work both independently and collaboratively in a dynamic environment, with excellent communication skills to effectively convey complex findings to stakeholders at all levels.
- Proficiency in SQL and solid Excel skills for business analysis and collaboration with the Finance team; working knowledge of Python or R, enabling efficient data manipulation and business analysis at scale
- Familiarity with Power BI or other reporting tools to enable business stakeholders to make evidence-based financial and operational decisions.
- Understanding of statistical analysis techniques and methodology, allowing for accurate interpretation and validation of the data.
- Experience leading or contributing to cross-functional projects.
Our stack:
Data manipulation: Python, PySpark, SQL, Databricks, Google BigQuery, MS Excel/Sharepoint;
Reporting: PowerBI;
AI: Claude Code, Claude Desktop, Gemini Pro.
If you don’t meet every single qualification but believe you can make an impact in this role, we encourage you to apply.
Benefits
- Contract Enhancements: earn between 12 500 PLN to 18 000 PLN on a B2B contract or between 10 400 PLN to 15 000 PLN gross on Contract of Employment.
- Enjoy Work-Life Balance: Embrace a fully remote and flexible work environment.
- Explore the World: Avail annual 'Work with Us, Travel with Us' vouchers.
- Grow Your Skills: Access to English language classes along with a dedicated team development fund.
- Stay Healthy: Benefit from co-financed life and medical insurance, access sports facilities and receive professional mental health support whenever needed.
- Take Time Off: Get 26 days off with a Contract of Employment and 24 days off break with B2B contracts.
- Share hospitality: Take 2 extra days off (annually) for CSR activities.
- Join Celebrations: Participate in company retreats, events, and wedding & baby packs, benefit from our employee referral program.
- Transparent Culture: Experience a flat hierarchy and open communication channels for transparency.
Recruitment process:
- Intro call (up to 40 minutes)
- Technical home task (takes up to 4 hours)
- Technical interview with Business Data Specialist (up to 60 minutes)
- Fit interview with Hiring Manager (up to 60 minutes)
About us:
We're a global leader in hospitality software, founded in Poznań, Poland in 2008. We’ve grown to serve over 3,500 customers across five continents, helping hotels and resorts maximize their revenue and guest satisfaction.
We’re passionate about innovation and harnessing the latest technology - including AI-driven solutions - to empower hoteliers. Our award-winning SaaS platform and marketing services are designed to boost bookings, streamline operations, and deliver exceptional guest experiences. At Profitroom, we believe in pushing boundaries, embracing change, and shaping the future of hospitality through technology.
If you’re excited about business analytics and innovative projects, apply now!