Business Associate

Job Summary

The Business Associate plays a critical role in driving operational excellence and supporting strategic initiatives across the organization. Working closely with the CEO Office, this position ensures that operating systems, business processes, projects, and internal controls are executed with efficiency, precision, and purpose.

The ideal candidate is a resourceful, business-minded professional with strong analytical and organizational skills, capable of translating insights into actionable results while maintaining a high standard of accuracy and discretion.

Key Responsibilities

Operations & Logistics

• Support daily store and business operations, including supply ordering, vendor management, budgeting, and inventory logistics
  

• Manage product lifecycle activities such as packaging updates, product sheet development, supply procurement, and cost analysis to ensure operational efficiency and fiscal discipline
  

• Monitor performance through operational reports and dashboards; identify process gaps and recommend practical, data-driven improvements
  

• Maintain operational systems (e.g., Monday.com boards, inventory databases), ensuring accurate and timely updates
  

• Collaborate with suppliers and cross-functional teams to maintain product quality, ensure timely delivery, and optimize sourcing strategies
  

Compliance & Internal Controls

• Maintain accurate and up-to-date records of business licenses, permits, and certifications across multiple jurisdictions
  

• Ensure adherence to company policies, industry regulations, and government requirements
  

• Support the implementation of internal control systems that promote transparency, accountability, and audit readiness
  

• Organize and maintain legal, compliance, and financial documentation for executive review and governance purposes
  

• Project manage the development, completion, and updating of company policies and standard operating procedures (SOPs)
  

Business Projects & Strategic Initiatives

• Assist in planning and executing strategic business projects under the direction of the CEO Office
  

• Conduct research, data analysis, and cost-benefit evaluations to support executive decision-making and business case development
  

• Collaborate with Finance, Marketing, and Operations teams to align priorities and track project outcomes
  

• Prepare reports, presentations, and executive summaries that clearly communicate progress, insights, and recommendations to stakeholders
  

Executive Support & Cross-Departmental Coordination

• Assist in managing the CEO’s business schedule and coordinating executive priorities
  

• Support administrative and operational initiatives to improve workflow efficiency and team collaboration
  

• Provide backup support to family office or administrative functions as needed, maintaining strict confidentiality and professionalism
  

Requirements

Qualifications & Skills

Education

• Bachelor’s degree in Business Administration, Finance, or a related field required
  

• MBA or advanced business qualification strongly preferred
  

Experience

• Minimum of 7 years of experience in business operations, project coordination, or management consulting
  

• Proven exposure to executive-level decision-making environments
  

Technical Skills

• Proficiency in Microsoft Office Suite
  

• Experience with project management tools (e.g., Monday.com)
  

• Comfortable using modern productivity and collaboration software
  

Business Competencies

• Strong analytical, financial, and process management capabilities
  

• Demonstrated ability to improve operational efficiency and optimize costs
  

Soft Skills

• Exceptional attention to detail and organizational skills
  

• Strong written and verbal communication abilities
  

• Proactive problem-solver with sound judgment
  

• Ability to manage multiple priorities with discretion and professionalism
  

Additional Qualifications

• Working knowledge of compliance, licensing requirements, and internal control frameworks is a plus