Job Summary:
The Product Owner is a key liaison between market needs and delivery of a solution. In this role, the Product Owner owns the backlog end-to-end—writing clear epics, user stories, and acceptance criteria, collaborating with engineering and UX, and leveraging AI tools to work efficiently at scale.
Duties and Responsibilities:
- Independently manage and prioritize the product backlog, ensuring the team always works on the highest-impact work
- Author well-structured epics, user stories, and acceptance criteria; leverage AI tools (e.g., Claude, ChatPRD, Rovo) to produce and refine backlog artifacts efficiently and at scale
- Design and maintain reusable prompt templates for recurring PO tasks — story generation, acceptance criteria drafting, refinement prep — so AI-assisted output is consistent and team-ready
- Lead the planning of product release plans and set expectations for delivery of new functionalities
- Confirm that executed stories comply with Neumo’s Definition of Done
- Collaborate with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure successful product releases
- Engage with customers and stakeholders to gather, validate, and translate requirements into actionable backlog items
- Facilitate agile ceremonies (sprint planning, reviews, retrospectives) and drive continuous improvement
- Ensure product decisions align with user needs, business goals, and technical capabilities
- Work closely with senior leadership to inform product strategy and provide updates on product progress and milestones
- Monitor and report on product performance, quality, and usage metrics
- Perform other duties as assigned
Education and Experience:
- 3+ years' experience working in Agile methodology and a deep understanding of various phases of the Software Development Life Cycle; preferably in Product Owner or Business Analyst role
- Public sector software or familiarity with judicial systems is a strong differentiator
- Proficiency with tools such as JIRA, Azure DevOps, and Figma; experience with AI productivity tools (e.g., Claude, ChatPRD, Copilot) to accelerate story creation and analysis;
- Familiarity with technical concepts including APIs, middleware, services, and SQL
Knowledge, Skills and Abilities:
- Proficiency in prompt engineering as applied to product work — structuring context-rich, role-specific prompts that generate well-formed epics, stories, and acceptance criteria, and iterating on prompts to achieve alignment with Definition of Ready/Done
- Strong written communication skills and client presence; able to translate effectively between technical and business audiences
- Ability to create epics, user stories, user journeys, wireframes, and basic diagrams to convey ideas
- Able to juggle multiple competing priorities
- Ability to persuade, encourage and motivate others to beat deadlines
Work Environment:
The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual work station, using telephone and computer
Physical Demands:
- Must be able to remain in a stationary position for most of the day
- Constantly operates a computer and other office productivity machinery, such as a printer/copy machine
- This position needs to occasionally move about inside the office
- The person in this position frequently communicates via telephone
Neumo Summary:
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
