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SRE Analyst (f/m/x)

Roles & Responsibilities

  • Experience implementing observability solutions using tools such as Prometheus, Grafana, New Relic or similar
  • Proficient in administering enterprise-level developer tools (Jira, Confluence, Bitbucket, TeamCity, Artifactory, Udeploy)
  • Customer-oriented with prior L2/L3 support experience
  • Fluent in English and able to work in a global team

Requirements:

  • Manage customer tickets and provide outage resolution; agree actions to reduce the likelihood of future failures
  • Work closely with application teams to ensure stable, well-monitored applications resilient to faults; set up and maintain monitoring tools (Prometheus, Grafana, and others)
  • Keep track of SLIs, SLOs, and SLAs to meet appropriate stability and reliability goals
  • Identify opportunities for automation and self-service capabilities to eliminate toil for application and SRE teams

Job description

Job Description:

Site Reliability Engineer:

DB Global Technology is Deutsche Bank’s technology centre in Central and Eastern Europe. Since its set-up in 2013, Bucharest Technology Centre (BEX) has constantly proven its capacity to deliver global technology products and services, playing a dynamic role in the Bank’s technology transformation.

We have a robust, hands-on engineering culture dedicated to continuous learning, knowledge-sharing, technical skill development and networking. We are an essential part of the Bank’s technology platform and develop applications for many important business areas.

The goal of TDI Engineering Platforms and Practices is to enable the enterprise governance for the development process within Deutsche Bank. We will put an engineering mindset at the forefront of the decision-making process and will establish and embed the engineering best practice across the IT teams.

As a Site Reliability Engineer, you will enable and support the SDLC tooling that is so much needed to modernize the Bank’s software development practice, reduce risk and improve efficiency. You will focus on reducing manual toil, improving operational reliability and driving automation-first practices. This is a hands-on role with strong focus on implementing SRE practices and reducing toil for Developer Tools.

Responsibilities

The Site Reliability Engineer role comprises subject matter engineering expertise in the development, deployment and maintenance of tools such as Github, Bitbucket, JIRA, TeamCity, Artifactory and others. You’ll have development skills and will handle daily operational tasks and long-term projects. Typical operational tasks may include:

  • Managing customer tickets and provide outage resolution. Agreeing actions to reduce the likelihood of failure happening in the future.
  • Working closely with application teams to ensure stable, well monitored applications that are resilient to faults. For this, you will have to set up and maintain Prometheus, Grafana, and other monitoring tools.
  • Keeping track of SLIs, SLOs, and SLAs to make sure we achieve appropriate levels of application stability and reliability goals.
  • Identifying opportunities for automation and self-service capabilities and implementing them to eliminate toil for both the application teams and the SRE team.

Skills

  • Customer oriented and previous experience with L2&L3 support roles.
  • Experience in implementing observability solution using any industry standard tools, like Prometheus/Grafana/NewRelic or similar.
  • Understanding and experience in Developer Tools (Jira, Confluence, Bitbucket, TeamCity, Artifactory, Udeploy) as an enterprise level Administrator experienced in managing applications with large user base.
  • Nice to have scripting skills in Python, Go, Bash, or anything similar.
  • Working within a global team, English is a must.

Well-being & Benefits

Emotionally and mentally balanced: we support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health

  • Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness.
  • A professional, passionate, and fun workplace with flexible Work from Home options.
  • A modern office with fun and relaxing areas to boost creativity.
  • Continuous learning culture with coaching and support from team experts.

Physically thriving we support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive

  • Private healthcare and life insurance with premium benefits for you and discounts for your loved ones.

Socially connected: we strongly believe in collaboration, inclusion and feeling connected to open new perspectives and strengthen our self-confidence and wellbeing.

  • Kids@TheOffice - support for unexpected events requiring you to care for your kids during work hours.
  • Enjoy retailer discounts, cultural and CSR activities, employee sport clubs, workshops, and more.

Financially secure: we support you to meet personal financial goals during your active career and for the future

  • Competitive income, performance-based promotions, and a sense of purpose.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

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