Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

AWS Cloud Services gRPC Microsoft Azure Linux SolarWinds Kubernetes Virtualization Site Reliability Engineering Server Farms High Availability Design Containerization IDS InfoLease (Asset Finance Technology) System Administration Application Programming Interface (API) Root Cause Analysis Penetration Testing AIOps (Artificial Intelligence For IT Operations) Deployment Project Endpoint Security Computer Networks Industry Trend Analysis Virtualization Escalation Procedures Secure Coding Vulnerability Assessments Docker (Software) Git (Version Control System) Cloud Computing Python (Programming Language) Cloud Computing Hybrid Cloud Computing Cloud Computing AWS Lambda CI/CD Custom Attributes Performance Systems Analysis Automation Anywhere (RPA Software) Git (Version Control System) Automated Information Systems Cloud-Native Applications Analytical Dashboard Case Management Systems Custom Scripting Incident Management Hardening Compliance Management DevOps Continuous Monitoring Incident Response Microservices Apache Kafka Event-Driven Programming Endpoint Security Customer Engagement

Other Skills

•
Troubleshooting (Problem Solving)
•
Collaboration
•
Communication
•
Customer Service
•
Problem Solving

Job description

Position: Multi‑Cloud System Administrator

Experience: 4+ years

Location: Permanent work from Home

Shift: PST (9 PM to 7 AM IST)

Skills: Azure, AWS, GCP, troubleshooting

Salary: Up to 10 LPA (Based on experience)

Employment Type: Full‑Time

About the Role

We are looking for a Multi‑Cloud Support / System Administrator with hands‑on experience across AWS, Azure, and Google Cloud, along with strong expertise in Linux, troubleshooting, automation, CI/CD pipelines, containerization, and cloud support operations.

The ideal candidate should have exposure to cloud infrastructure management, DevOps practices, and customer-centric cloud support.

Key Responsibilities

Cloud Operations & Support
Provide technical support and troubleshooting for workloads running on AWS, Azure, and GCP.pdf) [Fazal_Ahmad (3) | PDF]
Manage customer support cases end‑to‑end, ensuring timely resolution, RCA creation, and proactive communication..pdf) [Fazal_Ahmad (3) | PDF]
Support high‑availability cloud workloads, automation solutions, and performance tuning.
System Administration
Manage and administer Linux-based systems, servers, VMs, and on‑prem/cloud hybrid infrastructures.
Deploy, maintain, and optimize backend services and cloud-native systems (ECS, Lambda, API Gateway, Kubernetes, etc.)..pdf) [Fazal_Ahmad (3) | PDF]
DevOps & Automation
Work with CI/CD pipelines, GitLab, Git, Docker, containerization, and automation scripting (Python preferred)..pdf) [Fazal_Ahmad (3) | PDF]
Develop and optimize deployment processes across multiple environments.
Cloud Migration & Resilient Platforms
Support migration of applications/websites to IaaS/PaaS to improve performance and reduce infrastructure costs..pdf) [Fazal_Ahmad (3) | PDF]
Assist in designing scalable, resilient cloud platforms.
Monitoring & Incident Management
Monitor cloud workloads using tools like SolarWinds, CrowdStrike Falcon, and cloud-native monitors..pdf) [Fazal_Ahmad (3) | PDF]
Handle incident response, troubleshooting, problem diagnosis, and escalation procedures.
Cybersecurity & Compliance
Assist with SIEM, IDS/IPS, vulnerability assessments, penetration testing, and security hardening..pdf) [Fazal_Ahmad (3) | PDF]
Support secure design practices and compliance requirements.
Customer Engagement
Work with customers to understand workloads, conduct proactive monitoring, trend analysis, and performance checks.
Drive engineering feedback and feature improvements for cloud products..pdf) [Fazal_Ahmad (3) | PDF]

Required Skills & Qualifications

1–4 years of experience in cloud support, system administration, SRE, or DevOps engineering.
Hands‑on experience with AWS, Azure, GCP cloud platforms..pdf) [Fazal_Ahmad (3) | PDF]
Strong knowledge of Linux administration, virtualization, networking fundamentals, and cloud-native services.
Good understanding of CI/CD pipelines, Docker, Kubernetes, and Git..pdf) [Fazal_Ahmad (3) | PDF]
Experience with monitoring tools (SolarWinds, cloud monitoring dashboards) and incident management.
Familiarity with Python or any scripting language for automation.
Exposure to security practices, SIEM, vulnerability scanning, and endpoint security tools..pdf) [Fazal_Ahmad (3) | PDF]
Strong communication skills with customer‑facing support experience.

Good to Have (Preferred)

Certifications: AWS Associate / Azure AZ‑900 / GCP, CompTIA Fundamentals, Cisco Endpoint Security, OCI..pdf) [Fazal_Ahmad (3) | PDF]
Knowledge of message queues (SQS/Kafka) and event‑driven architecture.
Experience with microservices deployment in cloud environments.

Why Join Us?