Sales Development Representative (Remote) at Continued

Location: Remote

Work anywhere in the US, must live in the US

The Sales Development Representative (SDR) supports the Sales team by identifying, researching, and engaging prospective customers who may benefit from our solutions. This role focuses on learning our offerings, understanding customer needs, and creating qualified opportunities for the broader Sales organization.

This position reports to Sales leadership and works closely with Marketing and Revenue Operations.

ABOUT THE COMPANY

A leader in online education, Continued is composed of passionate individuals dedicated to empowering professionals, enhancing careers, strengthening teams. We are fast-paced, nimble, and laugh a lot. We all work from home offices in various locations across the country. We are dynamic, engaged, highly motivated, and highly skilled. We are passionate about our work and our professions and we’re looking for another team member to join our cause. We are certified as a great workplace, ranked #35 in Fortune's 2025 Best Medium Workplaces, ranked #18 in Fortune's 2025 top 25 Small & Medium Workplaces for Women, and ranked #74 in Fortune’s 2024 Best Small & Medium Workplaces for Millennials by the independent analysts at Great Place to Work®. Learn more about us at continued.com.

ABOUT THE TEAM

Though we are virtual and scattered across the country, we communicate frequently, have a tight-knit team, and support each other across roles and projects. We are driven by endless curiosity, a love of learning, and a desire to solve problems.

ABOUT THE POSITION

• Full-time W2 position, work core U.S. business hours in your time zone
• Work from your home office
• Company-provided MacBook, internet stipend, etc
• Must have the ability to fulfill the job requirements with or without reasonable accommodations
• Must be located in the United States and be legally eligible to work for us
• Travel is required for an all-company meeting, and may be required once or twice per year for team or project meetings
• We offer comprehensive medical, dental, and vision group health insurance, flexible spending accounts, and more
• We offer 21 days of flexible paid time off per year (increases with tenure) as well as your birthday and holidays (you may substitute any of the standard holidays for another public holiday such as bank/school or other regional or religious holidays)
• We offer a 401k match, professional development, charitable gift matching, robust wellness programs, and more

RESPONSIBILITIES

• Research prospective organizations and individuals to understand their needs and relevance
• Initiate outreach through email, phone, and professional networking platforms
• Ask thoughtful questions to understand challenges and determine potential fit
• Schedule introductory meetings for the Sales team with qualified prospects
• Maintain accurate and up-to-date information in HubSpot (CRM)
• Collaborate with Marketing and Sales to align on messaging and targeting
• Follow defined processes to ensure a consistent and positive prospect experience
• Learn continuously through coaching, feedback, and training

REQUIREMENTS

• Demonstrated ability to communicate clearly and professionally in writing and conversation
• Comfort using data tools and AI-assisted research platforms (e.g., Apollo, LinkedIn Sales Navigator, ChatGPT/Claude) to identify and qualify prospects
• Willingness to learn and adopt new technologies that improve prospecting efficiency and personalization
• Ability to organize tasks, manage time, and follow up consistently
• Interest in sales, customer engagement, or business development
• Ability to contribute meaningfully to a team environment

Nice to Have (not required):

• Experience using a CRM or sales engagement tools
• Exposure to outbound communication, customer support, or related roles

TO APPLY

To apply, please submit a cover letter with your application. In your cover letter, we’d love to hear about: 1) why you would make a great addition to our team; and 2) a project achievement you are particularly proud of and why AND/OR something you’ve learned recently, etc.