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Technical Applications Specialist (East Coast)

Roles & Responsibilities

  • Extensive installation background with experience in carpet, resilient, and wood flooring installation
  • Bilingual and fluent in English and Spanish
  • Certification from CFI, NWFA, IUPAT or another recognized training organization (preferred)
  • Valid driver's license and ability to travel; willingness to acquire a passport

Requirements:

  • Develop in-depth knowledge of Taylor products and test new/improved products for usability and function, including field testing of prototypes
  • Provide field and technical support in English and Spanish; troubleshoot field failures to identify product defects, environmental factors, or user error; assist sales and training efforts
  • Create use-case data and establish optimal application methods (e.g., trowel size, floor prep) and perform competitive benchmarking
  • Coordinate documentation and reporting: assemble samples, perform project testing, keep project portal up to date, prepare testing reports with photos; travel for inspections and training as needed

Job description

Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in nearly 60 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com.

Taylor Adhesives is a specialty adhesives manufacturer delivering high-performance pressure-sensitive adhesive solutions to a diverse range of industrial and converting markets. Known for technical expertise, customer responsiveness, and manufacturing excellence, Taylor Adhesives partners closely with customers to solve complex application challenges and enable differentiated products.

 

At Avery Dennison, some of the great benefits we provide are:

  • Health & wellness benefits starting on day 1 of employment

  • Paid parental leave

  • 401K eligibility

  • Tuition reimbursement

  • Employee Assistance Program eligibility / Health Advocate

  • Paid vacation and paid holidays

Job Description

*This position is a remote opportunity IF you live in the East Coast*

Full-time Technical Services team member to support the R&D team, and provide customer field support. They will need to support the R&D team with evaluation of new products from an installers point of view or existing products that have been improved. As part of the R&D support you will be the voice of the customer within the laboratory. This will help the lab better understand what is needed in the market so they can develop the best products possible. The candidate will need to be able to provide field and technical support in both English and Spanish. 

 

Duties & Responsibilities 

 

  • Develop a strong knowledge of all Taylor products along with their limitations and benefits.

  • Test new and improved products to evaluate usability and function. 

  • Taking a prototype out of the lab and testing it in real-world conditions to see if it performs as needed.

  • Develop “use-case” data. For example, if R&D develops a new product, you will establish the best application method required for a customer to use it in their application (trowel size, floor prep ect).

  • Perform competitive analysis: Benchmark the new development against what is already available in the market. 

  • Assist the lab by preparing substrates as needed.

  • Assemble samples for testing.

  • Perform project testing as needed.

  • Keep the project portal up to date with progress reports for projects that are assigned to you.

  • Assist other team members with projects as needed.

  • Help establish testing procedures for non-standard projects.

  • Prepare reports from the completed projects.

  • Provide photos of the testing process for reports.

  • Travel when needed for inspections or training events. 

  • Perform field training with our distribution and OEM partners.

  • Assist the sales department with trade shows and training.

  • Troubleshooting: When a product fails at a customer's site, the Technical Application Specialist goes into the field to diagnose whether the issue is a product defect, an environmental factor, or user error.  

  • Answer technical questions from the tech line.

  • Support the sales team as needed to handle the “heavy lifting” and answer technical questions that go beyond a standard sales pitch. 

  • Assist with in person and remote training events.

  • Educate customers and distributors on how to handle, apply, or maintain Taylor’s products safely and efficiently. 

  • Keep the training facility neat and organized to prevent safety hazards. 

  • Keep up to date with the latest ASTM protocols that relate to flooring installation.

  • Make certain that all company equipment is properly maintained so it is safe and in working order.

  • Support other Avery Dennison divisions as required.

  • Support manufacturing as needed.

Qualifications

Skills & Abilities 

 

  • Must have an extensive installation background.

  • Experience with carpet, resilient and wood flooring installation is essential.

  • Certification from CFI, NWFA, IUPAT or another recognized training organization is preferred.

  • Must be bilingual and fluent in both English and Spanish. 

  • Should have good communication skills.

  • Must have exceptional de-escalation skills and maintain a composed, professional demeanor. 

  • Have good decision-making skills.

  • Must be a self starter.

  • Have a basic understanding of computers and their operation.

  • Must be able to work independently without supervision.

  • Have a valid driver’s license.

  • Have or acquire a valid passport.

 

Education & Experience 

 

  • Installation experience is essential with a good understanding of the application of adhesives, primers and sealers.

 

Physical Requirements 

 

  • Must be able to apply adhesives and coatings.

  • Must have sufficient body strength to lift and carry at least 50 lbs. of flooring and or adhesives as needed.

Additional Information

The salary range for this position is $65,000 - $95,000/ year.


The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

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