Enterprise Sales Executive - REMOTE

Enterprise Sales Executive

This is a fully remote position and the role is focused on acquiring net new business.

Position Summary

The Sales Executive will be responsible for generating new business and expanding relationships within target accounts by selling customer experience (CX) consulting services and managed solutions. This role requires a consultative, strategic approach to engage with senior leaders across marketing, operations, and customer service functions. The ideal candidate is a strong relationship builder with deep understanding of CX strategy, digital transformation, and the challenges facing customer-centric organizations.

Key Responsibilities

LMA (Lead – Manage – Accountability) 

• Create account plans for each opportunity and manage tasks and objectives from engagement through close
• Create and execute targeted sales plans to meet revenue targets by identifying potential client markets 
• Lead sales process for each of the hunted opportunities and contribute to the internal development of our practice through participation in areas such as new sales enablement materials, outreach and conversion campaigns, sales “plays” and processes, internal and customer training, and other sales and customer journey initiatives

Generate Leads Through Direct Hunting 

• Own and drive sales opportunities by creating close plans for each deal and manage assigned tasks with urgency 
• Proactively hunt for new business through outbound efforts and create high-impact sales campaigns that drive prospect engagement
• Refine target market focus by continuously identifying new enterprise accounts to pursue and collaborate with marketing on campaign strategies to support outreach 
• Research, qualify, and connect with key decision makers within target accounts and build long-term relationships
• Leverage internal teams to align sales strategies, gain market insights, and maximize deal success 

Build Partnerships with Direct Selling alongside Vendor Partnerships 

• Lead Vendor Strategy Meetings ensuring initial conversations are driven by Acliviti’s value proposition rather than vendor-led 
• Collaborate with vendor partners to align solutions with client needs 
• Manage vendor engagement in sales cycles by aligning the right vendor resources to support solution positioning 
• Participate in vendor training programs to stay up to date on competitive differentiators 
• Work with internal leadership to gain insights on vendor trends, key partnerships, and areas for deeper collaboration

Lead Sales Process as Opportunity Owner  

• Qualify leads (BANT) to assess fit and prioritization of opportunities 
• Schedule and lead discovery meetings to uncover client pains, champions and mutual action plans for net new opportunities and assigned inbound opportunities
• Develop action plans and track opportunities to drive opportunities to closed-won 
• Handle objections and support negotiations by effectively communicating value propositions 
• Manage active opportunities by providing updates on progress and supporting deal execution 
• Utilize HubSpot and Salesforce to log activities, track leads, and maintain accurate data 

Lead Customer Satisfaction through Key Client and Vendor Relationships 

• Position yourself as trusted advisor to key stakeholders to establish trust as a valuable partner 
• Build champions with clients and vendor partners who advocate for Acliviti’s solutions 
• Participate in executive leadership stakeholder meetings and prepare sales materials, gather insights, and manage next steps 
• Develop an understanding of each client's business objectives and a strategy for supporting each client in achieving their goals

Qualifications

• Have a minimum of 4 years of experience specifically with digital consulting and solution selling to enterprise C-Suite and customer experience executives on transformational technology or business solutions
• Direct experience with call center, unified communications or related solutions is a plus but not mandatory
• Be proficient in leading a complex sales process within SaaS consulting and digital transformation advisory 
• Have tangible experience being a direct hunter for net new logos at the large enterprise level 
• Have a hunter mentality with a track record of exceeding sales quotas
• Have the curiosity and the aptitude to learn quickly 
• Be highly skilled at using a CRM to stay organized and report on activity 
• Be proficient in Microsoft Office Suite
• Have strong organization skills to diligently track activities and manage tools
• Be a self-starter who enjoys a fast-paced environment
• Have a high sense of urgency to ensure customer outcomes and satisfaction