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Life Sciences Field Service Engineer

Roles & Responsibilities

  • Minimum HNC (or equivalent) in a relevant technical subject.
  • Valid driving licence with an acceptable driving record and the ability to travel domestically and overseas.
  • Strong interpersonal and communication skills, able to engage effectively with internal and external stakeholders at all levels.
  • Previous experience in Life Science Liquid/Acoustic Automation and/or working within a Laboratory/Clinical environment is desirable.

Requirements:

  • Provide high-quality on-site service, repair and installation of Beckman Coulter Life Sciences products, and perform Preventative Maintenance Inspections and required modifications within defined timeframes.
  • Adhere to customer-focused strategies to achieve business goals and increase customer satisfaction, while positioning Service Support as a positive sales differentiator.
  • Ensure accurate and timely completion of paperwork, debriefings, reports, and maintain an accurate vehicle inventory.
  • Travel as required to cover local territories (Oxford, London, Cambridge) and overseas training, including occasional overnight stays.

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today:  time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.

It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System which makes everything possible.

The Senior Field Service Engineer is responsible for providing high quality onsite customer support and representing the face of Beckman Coulter to our customers. 

This position reports to the Southern field Servicers Manager and is part of the Field Technical Service team located in Buckinghamshire working remotely to cover Oxford, London and Cambridge.  

In this role, you will have the opportunity to:

  • Conducting service, repair, installation of products and ensuring Preventative Maintenance Inspections and modifications are completed within the specified time frames 

  • Adhering to customer focused strategies to achieve business goals, increase customer satisfaction, whilst positioning Service Support as a positive sales differentiator in an ever increasingly competitive market. 

  • Ensuring accurate and timely completion of all paperwork, debriefing and reports and maintaining accurate car inventory 
     

The essential requirements of the job include

  • A minimum HNC (or equivalent) in a relevant technical subject

  • Good interpersonal skills with the ability to communicate effectively both internally and externally at all levels

  • Full Driving license required & able to travel overseas as if required

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
 

It would be a plus if you also possess previous experience in:

  • Ability to travel with occasional overnight stays supporting both local territory and other territories as required.

  • Must have a valid driver’s license with an acceptable driving record

  • Able to travel overseas for training purposes
     

It would be a plus if you also possess previous experience in:

  • Previous Life Science Liquid/Acoustic Automation experience desirable.

  • Working within a Laboratory/Clinical environment.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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