Account Manager
Permanent, full time
Field based in London
Salary – 29k-32k
The friendly bacteria specialists
Our client, Wren Laboratories Ltd is the company behind Optibac Probiotics, the UK’s most trusted and recommended range of friendly bacteria supplements. They are committed to producing goods of only the highest quality, providing excellent customer service, and achieving a vibrant and inspiring workplace. The award-winning range is sold in the UK, Ireland and many international markets via multiple different sales channels including pharmacies, health food stores, grocery, online retailers, marketplaces, hospitals, clinics and Complementary & Alternative Medicine (CAM) practitioners.
They are proud to be the UK’s bestselling range of probiotic supplements.
They are now looking for an experienced Account Manager to drive growth across the pharmacy and health food retail sectors. This field-based role will focus on developing new business opportunities, supporting existing retail partners, and delivering engaging product training to ensure successful brand visibility and product recommendation.
You will play a key role in expanding the customer base while building strong relationships with retail teams and healthcare professionals.
Account Manager, your responsibilities:
Identify and develop new retail opportunities across pharmacies and health food stores
Maintain and grow relationships with existing accounts to drive sales performance
Conduct in-store visits to support merchandising, brand visibility and product placement
Deliver engaging product training sessions to retail teams and healthcare professionals
Promote the product range to relevant stakeholders including nutritionists and dietitians
Participate in trade shows and industry events to support brand awareness
Work collaboratively with retail partners to create promotional initiatives and in-store activity
Monitor sales performance, customer engagement and territory activity
Manage CRM records, administration and monthly territory expenditure
Provide market feedback and insights to internal sales and marketing teams
Account Manager, skills and experience:
Qualification or background in nutrition, complementary health or related field
Strong organisation and time management skills
Confident communicator with excellent customer-facing ability
Commercially aware with a proactive approach to business development
Able to work independently while contributing to a wider team
Good working knowledge of Microsoft Office
Desirable:
Previous sales or account management experience
Experience within the healthcare, natural products or retail sector
Account Manager, the benefits:
Annual Leave – 22 days + Bank Holidays + discretionary extra 3 days between Christmas and New Year; increasing by 3 days upon completion of 3 full years’ service
Sickness absence – 20 paid sick days+ 5 days of Special Leave – for support with unexpected life events
Time off for appointments - no expectations to work the time back for hospital or dental appointments
4% Pension contribution (after 3 months of service)
Health Cash Plan & Employee Assistance Programme
Up to £500 worth of free Optibac products per financial year
F&F 25% discount code to be shared with friends & family
Mini-nutrition consultations with a fully qualified Nutritional Therapist – once a quarter
Pure Human Resources Limited work in partnership with Wren Laboratories Ltd in providing Recruitment support. No applications from agencies please.
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