Graduate/Postgraduate with 8-10 years of experience in Vendor, Program, or Operations Management
Strong understanding of Advertising industry vendors and third-party risk management
Experience working on the Certa platform is required
Proven people management and cross-functional stakeholder management experience
Requirements:
Own end-to-end vendor lifecycle processes and ensure consistent execution across teams
Handle the vendor onboarding, renewals, and compliance workflows
Coordinate with Legal, InfoSec, Finance and Business stakeholders to drive timely approvals
Monitor KPIs, SLAs, quality metrics, and capacity planning for vendor operations, and take necessary actions to drive improvements therein
Job description
At Quantcast, we don't just build advertising technology, we revolutionize how it works. Our AI-powered Demand Side Platform (DSP) connects the world's most ambitious marketers with their ideal audiences across the open internet, delivering results that actually move the needle. Since 2006, we've been the industry's trailblazer, launching the first AI-powered measurement platform for publishers and the first AI-driven DSP. Our AI doesn't just optimize—it delivers the measurable outcomes that matter most to our clients, giving them the competitive edge they need in a crowded marketplace. Ready to join the team that's defining the future of digital advertising?
The Vendor Management Team Manager manages and oversees the team and owns vendor lifecycle operations across onboarding, renewals, and compliance. This role focuses on service delivery excellence, stakeholder management, and continuous process improvement to support Quantcast’s global advertising operations.
What you'll do:
Own end-to-end vendor lifecycle processes and ensure consistent execution across teams
Handle the vendor onboarding, renewals, and compliance workflows
Coordinate with Legal, InfoSec, Finance and Business stakeholders to drive timely approvals
Monitor KPIs, SLAs, quality metrics, and capacity planning for vendor operations, and take necessary actions to drive improvements therein
Identify operational gaps and drive process improvements, automation, and standardization initiatives
Ensure compliance with contractual, regulatory, and internal policy requirements
Review escalations and provide timely resolution to minimize business impact
Prepare and present operational dashboards, performance reports, and risk summaries to leadership
Support team members in vendor onboarding and renewal lifecycle.
Identify, prioritise and execute platform enhancements to further improve system efficiency and user experience
Prepare daily, weekly and monthly dashboards to present vendor onboarding and renewal data
Share process improvement ideas to improve process efficiency
Document repository collaboration and organisation (eg. Dropbox and Google Drive)
Operating with sensitivity and respect within difficult situations
Support team members in completing the day to day tasks and resolving queries identified during onboarding and renewal review process
Who you are:
Graduate/Postgraduate with 8-10 years of experience in Vendor, Program, or Operations Management
Strong understanding of Advertising industry vendors and third-party risk management
Proven people management and cross-functional stakeholder management experience
Experience working on the Certa platform is required
Strong analytical, reporting, and presentation skills
Ability to manage high-volume vendor portfolios and competing priorities
Excellent communication and leadership capabilities
Experience with cost and contract management systems such as Concur will be a plus
Ability to multi-task and work under pressure to deliver results
Advanced Excel - Macros, Lookups, Pivot Tables, Charts, etc.
Nimble with agility to work across disparate teams, time zones and a multitude of partners and stakeholders
At Quantcast, we craft offers that reflect your unique skills, expertise, and geographic location. On top of a competitive salary, this position includes a performance bonus, equity, and a comprehensive benefits package. For more details, visit our Careers Page and see how we support our team. We are headquartered in San Francisco with offices around the world. Quantcast is an Equal Opportunity Employer. Please see the Applicant Privacy Notice for details on our applicant privacy policy. Join the team that unlocks potential.
