Key Facts

Remote From:

Full time

English, Dutch

Hard Skills

Google Tv Broadband Hardware Support Cellular Networks Escalation Management Cross-Selling LiveChat Upselling Help Desk Support Help Desk Support +3 more

Other Skills

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Remote Troubleshooting
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Customer Service
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Adaptability
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Active Listening
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Teamwork
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Telephone Skills
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Verbal Communication Skills
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Willingness To Learn
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Problem Solving

Roles & Responsibilities

Native-level Dutch or Flemish (C2) and solid English (B2)
Friendly, helpful phone manner with strong communication and CSAT focus
Passion for telecom/tech; no engineering degree required; eager to learn
Flexibility to work evenings and weekends; training provided

Requirements:

The First Responder: You are the face (and voice) of the Front Office Technical team.
Tech Wizardry: Solve puzzles involving broadband, mobile networks, TV apps, and remote controls.
Communication King/Queen: Engage with customers via calls and chat—no dusty emails here!
Bridge Builder: Coordinate with on-site technicians or escalate complex cases to the second-line pros.

Recruit4 Work SL

Human Resources, Staffing & Recruiting

About Recruit4 Work SL

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities. Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation? A company specialized in recruitment and selection will take those aspects seriously in the profile. Recruit4.work is such a company. Recruit4.work searches and finds candidates at any level. We will find you the man or woman who fits seamless within your organisation structure and culture as regards to education, experience, caracter and ambitions. We guarantee that there will be the optimal click between your company and your new professional. Therefor you can be sure that your new employee will be a reinforcement in every way to your organisation, also at the long term. Please, call for more information. You may also call this number if you have any additional questions. Spain: +34937370972 Netherlands: +31103400345

Company type: Scaleup

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 11 - 50

Website LinkedIn See all jobs →

Job description

🌟 Stop dreaming about Greece and start living it! 🏛️ Imagine swapping your morning commute for a view of the Mediterranean. We are looking for ambitious explorers ready to join a global telecom leader! You won't just be working; you'll be tasting authentic moussaka, soaking up 300 days of sunshine, and exploring ancient hotspots. If you’re ready for a career that feels like a permanent vacation, this is your moment! ☀️🌊

💼 Your role

The First Responder: You are the face (and voice) of the Front Office Technical team! 📞🦸‍♂️
Tech Wizardry: Solve puzzles involving broadband, mobile networks, TV apps, and those pesky remote controls. 📡📺
Communication King/Queen: Engage with customers via calls and chat—no dusty emails here! 💬
The "First Time Right" Expert: Use high-tech tools like 'Dare' to find the perfect solution on the first try. ⚡
Bridge Builder: Coordinate with on-site technicians or escalate complex cases to the second-line pros. 🛠️
Opportunity Spotter: Turn a tech chat into a win-win by introducing customers to cool new products! 💰✨

🧭 Requirements

Language Power: Native-level Dutch or Flemish (C2) + solid English (B2). 🇳🇱 🇧🇪 🇬🇧
Vibe Check: A friendly, helpful phone manner that keeps customer satisfaction (CSAT) soaring! 😊
Communication Skills: You listen actively, summarize clearly, and speak with confidence. 🗣️
Tech Interest: No engineering degree needed, but a passion for the telecom world is a huge plus! 📱
Flexibility: You’re ready to shine during evenings and weekends. 🕒
Eager to Learn: We provide the training; you provide the motivation to absorb it all! 🧠🎓

🎁 Benefits

Paid Training: Get paid to become a technical pro! 💸
The Relocation Package: We make your move to Greece smooth and stress-free! ✈️🏠
Vibrant Culture: Join a fun, people-oriented team where work feels like family. 🎉
Growth: Real paths to climb the international career ladder. 📈
Market-Based Salary: Solid pay with amazing perks in a sunny location! 💰☀️