Job Location: Mexico
Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.
Support LS&Co.’s business growth objectives by managing the end-to-end AR process for defined accounts in the US, Canada, and Mexico. Drive reduction in aged debt, maximize cash flow, and contribute to regional revenue and profitability targets.
AR Process Management
Oversee the entire AR cycle for assigned accounts, ensuring collections and accurate cash application.
Maintain established controls and follow SOPs to meet agreed targets.
Customer Relationship & Collections
Build proactive relationships with customers to facilitate cash collections.
Use multiple communication channels (phone, email, dunning via mail merge/SAP S4) to resolve outstanding balances.
Monitor accounts for upcoming due invoices and ensure you receive payments within terms.
Dispute & Claims Resolution
Resolve disputes and claims promptly, coordinating with customers and internal stakeholders.
Investigate drivers of past due invoices and collaborate with management to prevent recurrence.
Support chargeback resolution and provide documentation for audit requests.
Cash Forecasting & Analysis
Analyze cash forecasts based on portfolio management and provide insights to support business decisions.
Present reports on collections, overdue accounts, and claims reduction.
Cross-Functional Collaboration
Work with Credit Analysts on bad debt, third-party collections, and legal activities.
Coordinate with Accounts Payable, Finance, Sales, and vendor partners to resolve billing issues and improve processes.
Continuous Improvement
Attend meetings to review and enhance ways of working, aiming to reduce DSO, improve remittance handling, and decrease aged debt.
Identify process gaps and recommend improvements for accuracy and efficiency.
About You
7+ years' experience in Accounts Receivable, claims, or collections in a corporate or apparel industry setting.
Proficiency in SAP ERP and Advanced Excel skills (VLOOKUP, Pivot Tables, IF statements).
Strong analytical, problem-solving, and communication skills.
Attention to detail and commitment to process accuracy.
Experience working within a multinational organization, especially managing cross-border data compliance
Demonstrated experience in AR business processes, including collections and claims processing.
Bachelor's degree in accounting, Finance, Business, or related field (or equivalent work experience).
Global Collaboration: Your role will involve close coordination with regional teams across the globe.
Minimum 5 years' experience in B2B or .com AR and collections.
Technical expertise in SAP or similar ERP systems.
Fluent in English (written and verbal).
Intermediate to advanced Excel skills.
Ability to manipulate data, interpret results, and summarize findings.
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