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Epic Cadence Analyst

Roles & Responsibilities

  • Senior Epic Cadence expert with deep scheduling workflow knowledge and hands-on Epic Cadence build experience.
  • Experience leading implementation efforts, mentoring analysts, and providing quality oversight.
  • Strong governance discipline, including template standardization, change control, and ensuring best practices.
  • Excellent verbal and written English communication skills and ability to interact professionally with a diverse group.

Requirements:

  • Provide subject matter expertise for Cadence build during implementation; guide system design decisions for scheduling templates, visit types, provider records, and resource management; review and validate configuration to ensure adherence to Epic best practices; partner with project leadership to maintain implementation timelines and milestones.
  • Mentor and coach Cadence analysts on build standards, workflow design, and troubleshooting; conduct build reviews and quality assurance assessments; develop internal documentation standards and knowledge-sharing practices; provide structured feedback and skill development guidance to analysts.
  • Configure and optimize scheduling templates, blocks, visit types, and rules; support multi-specialty ambulatory scheduling workflows; align scheduling build with revenue cycle requirements; design and optimize work queues and reporting related to scheduling metrics; ensure accurate integration with downstream workflows (registration, orders, billing).
  • Lead testing and go-live activities: develop and review test scripts for scheduling workflows; oversee integrated testing across applications; support cutover planning, go-live readiness, stabilization, and post-activation issue resolution.

Job description

Description:

CTG is seeking an experienced Epic Cadence Analyst.

 

Location: Remote
Duration: 12 months

 

We are seeking a Senior Epic Cadence Analyst to support an active Epic implementation while mentoring and developing the existing Cadence analyst team. This role will combine hands-on build responsibilities within Epic Cadence with leadership, guidance, and quality oversight to ensure a successful implementation.

 

The ideal candidate is a seasoned Epic Cadence expert who brings deep scheduling workflow knowledge, strong governance discipline, and a passion for developing other analysts.

 

Key Responsibilities

Implementation Leadership

  • Provide subject matter expertise for Cadence build during implementation.
  • Guide system design decisions for scheduling templates, visit types, provider records, and resource management.
  • Review and validate configuration to ensure adherence to Epic best practices.
  • Partner with project leadership to maintain implementation timelines and milestones.

Mentorship & Team Development

  • Mentor and coach current Cadence analysts on build standards, workflow design, and troubleshooting.
  • Conduct build reviews and quality assurance assessments.
  • Develop internal documentation standards and knowledge-sharing practices.
  • Provide structured feedback and skill development guidance to analysts.
  • Serve as escalation point for complex scheduling build issues.

Application Build & Optimization

  • Configure and optimize scheduling templates, blocks, visit types, and rules.
  • Support multi-specialty ambulatory scheduling workflows.
  • Align scheduling build with revenue cycle requirements.
  • Design and optimize work queues and reporting related to scheduling metrics.
  • Ensure accurate integration with downstream workflows (registration, orders, billing).

Governance & Standardization

  • Support scheduling governance processes and template standardization.
  • Establish best practices for template management and change control.
  • Collaborate with operational stakeholders to balance access, productivity, and compliance.

Testing & Go-Live Support

  • Develop and review test scripts for scheduling workflows.
  • Lead integrated testing efforts across applications.
  • Support cutover planning and go-live readiness.
  • Provide stabilization support and issue resolution post-activation.

 

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

 

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

 

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at anisha.muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you!

 

The expected base salary for this position ranges from $125,000 to $140,000 annually. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

 

Pay Range: USD $125,000.00 - USD $140,000.00 /Yr. About Us:

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

 

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