3+ years of multi-unit orthodontic leadership experience.
Strong understanding of orthodontic clinical workflows and operational systems.
Proficient in Gaidge; comfortable with data analytics and KPI/P&L interpretation.
Excellent verbal and written communication skills with strong relationship-building and ability to influence doctors and teams.
Requirements:
Oversee day-to-day operations across multiple orthodontic practices and drive production, collections, insurance aging, and year-over-year growth.
Serve as the primary liaison between supported offices and MB2 leadership; monitor KPIs and implement operational improvements to ensure consistency and accountability.
Mentor and develop Office Managers and Assistant Managers; conduct skill assessments and provide structured training; participate in performance evaluations and coaching.
Ensure compliance with HIPAA, OSHA, and employment regulations; oversee supply management and operational expense controls.
Job description
Overview:
MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007, is seeking an experienced Regional Manager with a strong orthodontic background to oversee a growing portfolio of orthodontic practices.
This role supports our affiliated Orthodontic practices across the Northeast region. The Regional Manager serves as an operational leader within the territory and acts as the primary liaison between the orthodontic brands and MB2.
* This is a remote position with required travel of up to 50% of the time. *
Responsibilities
Multi-Unit Operational Leadership
Oversee day-to-day operations across multiple orthodontic practices.
Serve as the primary liaison between supported offices and MB2 leadership.
Drive performance in production, collections, insurance aging, and overall year-over-year growth.
Monitor KPIs and implement operational improvements across all locations.
Ensure operational consistency and accountability throughout the region.
Orthodontic Operations Oversight
Maintain visibility into clinical workflow, scheduling efficiency, and case acceptance.
Utilize Gaidge and remote access tools to monitor schedules and proactively address operational challenges.
Review MTD production, collections, and aging reports and submit required reporting.
Review marketing updates and operational reporting from each office.
Support offices in person as needed to maintain performance standards.
Team Leadership & Development
Mentor and support Office Managers and Assistant Managers daily.
Conduct skill assessments and provide structured training using MB2’s training philosophy.
Participate in performance evaluations, coaching conversations, and corrective action processes.
Foster accountability, engagement, and a high-performance culture.
Compliance & Administrative Oversight
Ensure compliance with company policies and regulatory standards (HIPAA, OSHA, and employment regulations).
Oversee supply management and operational expense controls.
Attend manager meetings and collaborate with leadership.
Qualifications
Must have 3+ years of multi-unit orthodontic leadership experience
Strong understanding of orthodontic clinical workflows and operational systems
Preferred knowledge of Medicaid insurance billing within orthodontics
