This is a remote position.
Overview :
Lead architecture and technical strategy for AI programs across insurance and adjacent regulated industries. Own reference architectures for RAG, Conversational AI, Document Intelligence, and Agentic AI, ensuring scalability, security, and measurable business value.
Key Responsibilities
- Define end-to-end AI architectures: ingestion → storage → retrieval → reasoning → action → monitoring.
- Own reference architectures for Document AI, Chatbots, and Agentic AI; guide make/buy decisions.
- Specify non-functional requirements: latency, throughput, privacy, compliance, observability, cost.
- Select and justify LLM providers, embedding models, vector DBs, re-rankers, guardrails, and evaluation frameworks.
- Govern prompt/version management, safety policies, prompt injection/PII protection
- Lead PoCs to production with repeatable templates, and golden paths.
- Collaborate with delivery and customer stakeholders; mentor engineers; conduct design/code reviews.
- Establish measurement frameworks (hallucination rate, groundedness, answer quality, containment, CSAT/deflection).
- Ensure enterprise-grade integrations.
Required Skills & Experience
- 5–10+ years in AI/ML Software, 3–5+ years in solution/enterprise architecture.
- Track record designing production RAG/chatbot/document AI systems at enterprise scale.
- Deep hands-on expertise with LLMs, vector search, agentic workflows, and cloud-native patterns.
- Strong with Azure/AWS/GCP.
- Excellent stakeholder communication; ability to translate business needs into technical blueprints.
- Experience in insurance (FNOL, claims adjudication, underwriting, billing, policy servicing, agent portals, etc.) will be preferred.
- Multi-cloud cost/latency tradeoff expertise; benchmarking and capacity planning.

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Exavalu