Key Facts

Remote From:

Full time

Entry-level / graduate

Swedish, Greek, Finnish, Danish

Hard Skills

Account Management Customer Relationship Management Multi-Channel Marketing Remote Administration Product Knowledge Positive Psychology

Other Skills

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Troubleshooting (Problem Solving)
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Customer Service
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Record Keeping
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Communication
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Time Management
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Teamwork
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Organizational Skills
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Detail Oriented
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Social Skills
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Problem Solving

Roles & Responsibilities

Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish)
Nationality and native language clearly stated in CV/cover letter
Passion for customer service and the entertainment industry
Excellent communication and interpersonal skills with the ability to work from home and maintain strong organizational skills

Requirements:

Provide exceptional customer support to Nordic-speaking clients via various communication channels
Assist customers with inquiries about Disney+ services, account management, and troubleshooting
Document customer interactions accurately in the CRM system
Collaborate with team members to meet service level objectives and participate in ongoing product training

Job description

✨ Join the Magic with Disney +! Patrique Mercier Recruitment ES is excited to offer an opportunity for Nordic-Speaking Customer Support representatives to work from home in Greece, supporting the enchanting Disney + platform! If you’re fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a love for entertainment, this role is tailor-made for you!

In this fantastic position, you will assist Nordic-speaking customers with their inquiries about Disney +, ensuring that they have the best experience while enjoying their favorite movies and shows. Enjoy the flexibility of working from home while being part of a vibrant team. If you're ready to bring a touch of magic to customer service and advance your career, we want to hear from you!

Your Responsibilities

Provide exceptional customer support to Nordic-speaking clients via various communication channels.
Assist customers with inquiries about Disney + services, assisting with account management and troubleshooting queries.
Document customer interactions accurately in our CRM system.
Collaborate with team members to meet service level objectives and enhance overall customer satisfaction.
Engage in ongoing training to keep up with product features and improvements.

Requirements

Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential.
A passion for customer service and the entertainment industry.
Previous experience in customer support is a plus but not mandatory.
Excellent communication and interpersonal skills.
A collaborative team player with a positive attitude.
Strong problem-solving skills and attention to detail.
Ability to work effectively from home, demonstrating strong organizational skills.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

Ready to apply?

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