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Middleware / Application Support Engineer

Roles & Responsibilities

  • Experience supporting middleware platforms (JBOSS and/or Oracle WebLogic)
  • Strong knowledge of WAR/EAR deployment and clustered environments
  • Hands-on experience providing L2/L3 production support
  • Solid understanding of JVM concepts and troubleshooting

Requirements:

  • Provide L2/L3 production support for enterprise applications and integrations
  • Install, configure, patch, and maintain middleware platforms and web servers
  • Monitor application performance, server health, and messaging components
  • Troubleshoot complex application and middleware issues and perform root cause analysis

Job description


Job Description:
  • We are looking for a Middleware / Application Support Engineer to support and maintain enterprise middleware and web applications in a production environment. The role focuses on application availability, performance monitoring, issue resolution, and collaboration with cross-functional teams to ensure smooth operations.
Responsibilities:
  • Provide L2/L3 production support for enterprise applications and integrations
  • Install, configure, patch, and maintain middleware platforms and web servers
  • Monitor application performance, server health, and messaging components
  • Troubleshoot complex application and middleware issues and perform root cause analysis
  • Deploy applications in clustered and multi-environment setups
  • Support application integrations and document generation processes
  • Ensure adherence to security standards and best practices
  • Coordinate with development teams and external vendors for issue resolution
  • Manage escalations and maintain SLA commitments
  • Automate routine operational tasks and deployments where possible
Experience:
  • Experience supporting middleware platforms (JBOSS and/or Oracle WebLogic)
  • Strong knowledge of application deployment (WAR/EAR) and clustered environments
  • Hands-on experience providing L2/L3 production support
  • Solid understanding of JVM concepts and troubleshooting techniques
  • Experience with messaging systems (JMS queues and topics)
  • Familiarity with performance monitoring and logging tools
  • Strong problem-solving and communication skills
  • Experience with web servers such as IIS
  • Exposure to document generation platforms or API integrations
  • Knowledge of security protocols such as SSL/TLS
Skills:
  • Middleware Platform
  • WAR/EAR application deployment
  • Messaging system
Education:
  • Technical Degree or equivalent experience
 
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
 
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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