Patient Access Services - Program Implementation Project Manager

As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.

Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! 

This Project Manager position will be overseeing and project managing all aspects of Patient Access Services program launches.  

The ideal candidate will possess prior reimbursement program management experience in the specialty pharmacy industry in addition to strong project management skills. 

Brief Description:   

Leads cross-functional, strategic projects while also leading internal projects and process improvement initiatives. The project manager will assist in gathering data to support business process enhancements and resolve issues. Analyze, gather and document business requirements for new products and product enhancements as well testing, implementation and rollout of new product releases. Solves complex problems; takes a new perspective using existing solutions. Works independently receives minimal guidance. 
 

Specific job duties:

• Analyze, gather and document business requirements for new products and product enhancements. 
• Ensure proper process met and documented. 
• Maintain close relationships with internal departments in order to coordinate ancillary activities.
• Develop business use cases for QA Testing. 
• Ensure implementation of changes or new products meet business requirements.
• Develop and perform routine audit processes relating to billing setup. 
• Participate in recommendations for improvements of process and administrative issues or inefficiencies that impact the ancillary programs. 
• Implement process changes as needed. 
• Develop and distribute documentation and business policies relating to contract maintenance process.
• Problem resolution. 
• Provide options to resolve issues and problems arising from ancillary development or execution process.
• Provide direct support (internal and external) including, but not limited to conference calls, meetings, customer problem resolution, audit, and third party audits.
• Mentor other team members. 
• Prioritize projects and day-to-day workflow for self and other team members.

Supervisory Responsibility:  

N/A

Desired Skills and Qualifications:

• Bachelor’s degree or equivalent
• 5 – 8 years of relevant experience
• Experience with software applications such as Access, Excel or other PC based database tools
• Excellent communication and customer service skills, (i.e., presentation and written, listening, phone)
• Strong analytical, planning, problem identification and resolution skills required
• Effective communication with internal and external individuals in various functional areas and at all levels of management
• Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. 

Here are some of the exciting perks UBC offers: 

• Remote opportunities
• Competitive salaries
• Growth opportunities for promotion
• 401K with company match*
• Tuition reimbursement
• Flexible work environment
• Discretionary PTO (Paid Time Off) OR 20 days (about 3 weeks) of PTO
• Paid Holidays
• Employee assistance programs 
• Medical, Dental, and vision coverage
• HSA/FSA
• Telemedicine (Virtual doctor appointments)
• Wellness program
• Adoption assistance
• Short term disability
• Long term disability
• Life insurance
• Discount programs

UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

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