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Remote Program Manager

Roles & Responsibilities

  • 5 years of professional experience in project management of health care projects and implementations across a matrix organization
  • Experience with health care and medical management including health plan operations, utilization management, case management, claims, health care start-up, and/or health care services
  • Experience with process mapping, operational and system configuration business requirements and user acceptance testing
  • Lean Six Sigma certification

Requirements:

  • Lead cross-functional teams to implement operations in the federal health care space and support other company initiatives/projects as needed
  • Develop and deliver documentation including project schedule, executive and customer status reports, risk management plan, communication management plan, customer meeting agenda/notes, internal meeting agenda/notes, and business requirements documentation
  • Review and support operations' development and submission of written project deliverables; obtain all necessary customer sign-off; evaluate readiness for go-live
  • Manage issues and risks; develop mitigation strategies, drive issues to resolution and escalate to senior leadership as needed; develop operational and technical/system process workflows for new business opportunities

Job description

Company Overview:

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities:

Acentra Health is looking for an Program Manager to join our growing team.


Job Summary:

 

** The selected candidate will typically work Monday-Friday from 8:00 AM – 5:00 PM Eastern **


Responsibilities:

  •  
    • Lead cross-functional teams to implement operations in the federal health care space; support other company initiatives/projects as needed
    • Develop and deliver documentation including (but not limited to): Project schedule, executive and customer status report, risk management plan, communication management plan, customer meeting agenda/notes, internal meeting agenda/notes, business requirements documentation
    • Review and support operations' development and submission of written project deliverables; obtain all necessary customer sign-off
    • Evaluate and support project readiness for project go-live
    • Manage issues and risks; work with the team to develop mitigation strategies, drive issues to resolution and escalate to senior leadership as needed
    • Develop operational and technical/system process workflows for new business opportunities incorporating operations, technology, and reporting
    • Write business requirements for technology configuration, BFCC QIO websites, reporting; lead sessions with operations and technical teams to support development of thorough requirements
    • Support user acceptance testing, often bridging the gap between IT and Operations
    • Develop and analyze weekly performance metrics
    • Oversee User Acceptance Testing activities for the program, providers continuous improvement strategies, methodology, techniques, and data analysis
    • Utilize project management skills to successfully support other priority projects
Qualifications:

Required Qualifications

  • Requires 5 years' professional experience with similar work – Project Management of health care projects and implementations across a matrix organization
  • Experience with health care and medical management which may include health plan operations, utilization management, case management, claims, health care start-up, and/or health care services
  • Experience with process mapping, operational and system configuration business requirements and user acceptance testing
  • Lean Six Sigma certification


Preferred Qualifications

  • Bachelor's degree in clinical, allied health, business, public health, public administration, hospital administration, health care administration, business administration, or technical field; master's degree preferred
  • PMP certification strongly preferred (must be eligible for and willing to obtain PMP within 6 months of employment) 
  • Ability to think end-to-end and solve problems along the way 
  • Familiarity with project management standards and industry best practices, including PMBOK
  • Adaptability to handle multiple diverse project types simultaneously
  • Ability to communicate successfully with project teams, lead customer meetings, and present executive status reports
  • Technology acumen – ability to learn Acentra Health's systems and processes in support of designing solutions/workflows necessary for a new operation

 

Why us?

 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

 

We do this through our people.

 

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

 

Benefits

 

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

 

Thank You!

 

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

 

~ The Acentra Health Talent Acquisition Team

 

Visit us at https://careers.acentra.com/jobs

 

EEO AA M/F/Vet/Disability

 

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

 

Compensation

 

The pay for this position is listed below.

 

"Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Pay Range: USD $96,800.00 - USD $121,000.00 /Yr.

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