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Account Manager

Key Facts

Remote From: 
Full time
119 - 140K yearly
English

Other Skills

  • β€’
    Technical Acumen
  • β€’
    Strong Work Ethic
  • β€’
    Professionalism
  • β€’
    Adaptability
  • β€’
    Active Listening
  • β€’
    Multitasking
  • β€’
    Time Management
  • β€’
    Teamwork
  • β€’
    Verbal Communication Skills
  • β€’
    Relationship Building
  • β€’
    Problem Solving

Roles & Responsibilities

  • Exhibits a customer-centric and strategic mentality with the ability to grow and retain accounts.
  • Strong relationship-building skills and a proven track record of growing a portfolio of accounts.
  • History of selling to the C-Level and across IT and business units; strong technical aptitude.
  • Proven track record of driving and closing complex renewal and expansion deals.

Requirements:

  • Achieve annual sales targets by renewing and expanding business within assigned accounts, focusing on value and ROI.
  • Build credibility and trust across multiple levels of the customer's organization to drive adoption and upsell opportunities, including at the C-level.
  • Develop strategic account plans and collaborate with Customer Success, Marketing, and Value Engineering to maximize customer value and revenue.
  • Create expansion opportunities by identifying new business problems and mapping them to BlackLine's solutions; maintain Salesforce opportunities accurately.

Job description

Make Your Mark::

The Enterprise Account Manager is responsible for the entire sales and relationship management process within a portfolio of existing customers. This role focuses on the retention and growth of BlackLine's products within large corporations with annual revenues exceeding $750 million. The Account Manager is assigned a book of business to manage, develop, and strategically grow. Working in collaboration with sales leadership and the customer success team, the Account Manager engages with VP, Sr. VP, and C-level contacts to deepen relationships, drive adoption, and expand BlackLine's footprint to secure renewal and upsell opportunities.

You'll Get To::
  • Achieve annual sales targets and revenue quotas on a consistent basis by renewing and expanding business within your assigned accounts.
  • Sell on value and return on investment vs. technical functionality to drive deeper adoption.
  • Build credibility and trust while influencing buying decisions across multiple levels of the customer's organization.
  • Uncover new business initiatives and pain points to map back our solutions across multiple lines of business.
  • Build strategic account and territory plans for your book of business.
  • Collaborate with and leverage Customer Success, Marketing, & Value Engineering to maximize customer value and revenue production.
  • Create expansion demand by uncovering new business problems and matching them to our value proposition.
  • Have a deep understanding of the way your customers' businesses operate, and the priorities that drive decisions from the C-level.
  • Collaborate with other BlackLine teams including pre-sales, value engineering, product, operations, and legal.
  • Ensure opportunities are accurately reflected and maintained in Salesforce.
  • Participate in higher level sales training as defined by the RVP that is commensurate with current sales experience.
  • Be a helpful and collaborative teammate within your sales team and the greater BlackLine team.
  • Travel required, approx. 40%
What You'll Bring::
  • Exhibits a customer-centric and strategic mentality, with an outstanding ability to grow and retain accounts.
  • People-oriented professional with strong relationship-building skills and a proven track record of growing a portfolio of accounts.
  • Strong account planning and execution skills.
  • History of successfully selling to the C-Level and across both IT and business units within existing customers.
  • Strong technical aptitude.
  • A proven track record of driving and closing complex renewal and expansion deals.
  • Consistent overachievement of quota and revenue goals.
  • Strong time management skills.
  • Excellent verbal and written communication skills.
  • Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.
  • Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
  • Ability to adapt in a changing environment with a rapidly growing SaaS organization.
  • Adherence to the highest standards of integrity and professionalism.
  • Ability to listen and apply new learnings from your manager and teammates.
  • Experience selling SaaS software to large corporations.
We’re Even More Excited If You Have::
  • An independent work ethic with a strong ability to communicate often with your RVP.
  • A clear understanding of a team-based sale, utilizing strong networking skills.
  • A proven record of expertise in driving high retention rates and identifying expansion opportunities.
  • Knowledge of the cloud SaaS industry and/or an accounting background are a bonus.
Thrive at BlackLine Because You Are Joining::
  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.

Salary Range:: USD $119,000.00/Yr. - USD $140,000.00/Yr.

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