Logo for Jobs on a Ship

Destination Staff

Jobs on a Ship

Role overview

Key facts

Hard skills

Trade Show Sales Dispatch Coordination Employee Onboarding Policy Analysis Environmental Compliance Office Management Logistics Booking (Trades) Internal Communications File Management Active Safety Client Services

Other skills

  • Incident Reporting
  • Communication
  • Engagement Skills
  • Teamwork
  • Organizational Skills
  • Detail Oriented
  • Problem Solving

About the company

Jobs on a Ship logo

Jobs on a Ship

Staffing & Recruiting

Welcome to Jobs on a Ship, an agency where the whole team have worked onboard various ships, and can give you the personal advice and service you need to get that dream job travelling the world, working on a luxury cruise ship.

Company details

IndustryStaffing & Recruiting
Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

This is a remote position.

• Meets and exceeds guest expectations and ensures complete guest satisfaction;
• Provides guests with port and tour information;
• Distributes tour tickets and escorts tours
• Socializes with guests when time permitting
• Demonstrates genuine concern for guests’ well-being at all times
• Proactive approach to problem solving
• Assists Destination Service Manager with all administrative aspects of the tour office
• Assists with the maintenance of an updated and accurate filing system for reference;
• Responsible for sale of tours and private arrangements
• Responsible for dispatch of tour buses and private cars
• Assigns tour escorts
• Coordinates other requirements for tours (water, lunch boxes etc)
• Makes port descriptions, booking forms
• Responsible for organization of guest debarkation briefings
• Distributes internal tour information
• Performs all other duties as requested by supervisor or as listed in SOP Manual – Front Office;
• Onboard sales of tours
• Assists Destination Services Manager with the induction of new destinations staff
• Completes, participates and promotes the Signature Service Training Program
• Monitor the practical application of the Company's policy, procedures and instructions.
• Immediately report to the Master any instances where the vessel is unable or fails to comply with any Company’s policy, procedure, instruction, and any safety, environmental, or security requirement.
• Participate in crew and passenger safety drills according to instructions from ship’s command
• Complies with company safety and pollution prevention regulations;


Salary: $2,846.86

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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