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Client Engagement Specialist

Key Facts

Remote From: 
Full time
English

Other Skills

  • Negotiation
  • Customer Service
  • Relationship Management
  • Non-Verbal Communication
  • Communication
  • Active Listening
  • Teamwork
  • Relationship Building

Roles & Responsibilities

  • Bachelor's Degree
  • C2 level English proficiency
  • Experience in telesales/inside sales or related roles (preferred)
  • Excellent written and verbal English communication

Requirements:

  • Prospecting and Lead Generation: research and identify potential leads in the MA industry; qualify leads via cold calls, email campaigns, and networking; manage lead progression in a CRM.
  • Consultative Selling: engage clients to understand needs, tailor solutions, and articulate the value of our events, awards, and online community.
  • Sales Presentations: prepare and deliver compelling sales presentations by phone; address inquiries and objections.
  • Closing Deals and Relationship Management: drive sales conversions, negotiate terms, secure commitments to participate in events/awards/join the online community, and nurture ongoing client relationships.

Job description

This is a remote position.

Job Description:

1. Prospecting and Lead Generation:

- Conduct thorough research to identify potential leads within the M&A industry.
- Generate and qualify leads through cold calling, email campaigns, and networking.
- Utilize CRM tools to manage and track lead progression and sales activities.

2. Consultative Selling:
- Engage with potential clients to understand their needs, challenges, and objectives.
- Present and articulate the value proposition of our events, awards, and online community.
- Tailor solutions to meet the unique requirements of each client and foster long-term relationships.

3. Sales Presentations:
- Prepare and deliver compelling sales presentations over the phone.
- Highlight the benefits of participating in our events, awards programs, and online community.
- Address client inquiries, objections, and concerns effectively.

4. Closing Deals:
- Utilize persuasive selling techniques to drive sales conversions and achieve set targets.
- Negotiate pricing and terms to maximize revenue while ensuring client satisfaction.
- Secure commitments from clients to participate in events, nominate for awards, and join the online community.

5. Relationship Management:
- Nurture existing client relationships to encourage repeat business and referrals.
- Provide excellent customer service by promptly addressing client inquiries and concerns.
- Collaborate with cross-functional teams to ensure smooth execution of client commitments.

6. Market Intelligence:
- Stay up-to-date with industry trends, competitors, and emerging opportunities.
- Provide feedback and insights to the marketing and product teams to enhance offerings.

Requirements

Requirements:

- Should have a Bachelor's Degree
- Mastery of English at C2 level
- Previous experience in telesales, inside sales, or related roles is a plus.
- Excellent written and verbal communication in English


Benefits

Benefits:

- Government Mandated Benefits

- Paid Leave and SL upon regularization
- 13th-month pay
- Attractive commission structure.
- Ongoing training and professional development opportunities.
- Access to industry events, workshops, and networking opportunities.
- Opportunity to contribute to a reputable platform in the M&A industry.


Salary: 30,000 - 60,000

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