Zoho CRM Experts

Set up, customize and maintain Zoho CRM modules: fields, layouts, permissions, workflows, automations and dashboards

Manage Bigin pipelines and small‑business workflows; configure teams, roles, and flows between Zoho Bigin and other Zoho tools or third‑party apps

Ensure data integrity: cleaning, deduplication, import/export, synchronization and audit of CRM & Bigin records

Build reports and dashboards to track lead generation, opportunity pipelines, and customer lifecycle metrics

Train end users, support adoption, document best practices and create process guidelines

Troubleshoot system issues, oversee permissions & access control, maintain security settings in line with GDPR / local privacy requirements

Demonstrable experience with Zoho CRM and Zoho Bigin, including setup, customization, workflows and automations.

Strong data‑management skills: record‑keeping, data hygiene, integration skills, synchronization across systems

Ability to build useful dashboards, analytic reports and insights from CRM & Bigin usage

Experience training or supporting users, producing documentation or process standards

English fluency (written and spoken); fluency in one additional major language preferred (German, French, Portuguese, Italian or Spanish)

Excellent problem‑solving skills and attention to detail; proactive in suggesting improvements

Work remotely with flexibility and autonomy in a digital‑first team

Hands‑on opportunity to work across enterprise CRM and small‑business CRM platforms

Exposure to international clients and cross‑functional teams

Professional growth: opportunities for certifications, best‑practice training, and continual refinement of CRM strategies