Key Facts

Remote From:

Full time

Spanish

Hard Skills

Loan Processing Cash Register Sales Management Electrical Equipment Customer Interaction Management Medical Equipment Jewelry Design Customer Centricity

Other Skills

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Customer Service
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Sales
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Customer Service
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Professionalism
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Communication
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Politeness
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Social Skills

Roles & Responsibilities

High school graduate or equivalent (Diploma/Bachiller)
Experience in customer service, cashiering, or sales
Excellent communication and interpersonal skills
Availability to work Monday through Sunday with a weekday off

Requirements:

Interact with customers daily, assisting with sales and pawn processes to reach mutually satisfactory pawn agreements for items such as jewelry, electronics, musical instruments, and more
Provide a friendly, courteous, and respectful customer service environment that differentiates the store from competitors
Handle sales and loan processes, and greet customers in person and by phone
Perform store opening and closing duties

EZCORP

Financial Services

About EZCORP

Formed with 16 pawn stores in 1989, EZCORP has grown into a leading provider of pawn loans in the United States and Latin America. At our pawn stores, we also sell merchandise, primarily collateral forfeited from pawn lending operations and used merchandise purchased from customers. We are dedicated to satisfying the short- term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience. We provide numerous convenient options to obtain short-term cash, including non-recourse pawn loans collateralized by personal property. We also sell pre-owned merchandise to consumers seeking good value. Headquartered in Austin, Texas, EZCORP is traded on NASDAQ under the ticker symbol EZPW. We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! At EZCORP, we are committed to fostering an environment that values diversity, inclusion, and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age. We celebrate our Team Members’ differences, experiences, and beliefs. Our dedication to promoting diversity, inclusion and equal opportunity is critical to ensuring that EZCORP can attract and retain talent with the skills and abilities to lead the way today and to step into greater roles tomorrow.

Company type: XLarge

Industry: Financial Services

Founded: 2018

Company size: 5001 - 10000

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Job description

Address: 123 Remote Worker Remote, Francisco Morazan 11101

Brand: Maxiefectivo

Trabajar para EZCORP - GPMX (Guateprenda - Maxiefectivo) no es sólo un trabajo; ¡es una carrera!

Ofrecemos una trayectoria profesional estructurada para brindarle la oportunidad de mejorar sus habilidades en un entorno divertido y de ritmo rápido que viene con un salario competitivo, un generoso potencial de bonificación y grandes beneficios.

Esto es lo que puede esperar como Representante de Servicio al Cliente:

Este rol le brindará la oportunidad de interactuar con los clientes diariamente, ayudándolos con las ventas y proceso de empeño para llegar a un acuerdo mutuamente satisfactorio con respecto a artículos de empeño como como joyería, electrónica, instrumentos musicales y más. Brindará un ambiente amigable, cortés y respetuoso que continúa diferenciándonos de la competencia.

Otras tareas del Servicio de Atención al Cliente incluyen, entre otras:

Brindar un excelente servicio al cliente saludando a los clientes, interactuando con los clientes en persona y por teléfono
Procesos de ventas y préstamos
Realizar tareas de apertura y cierre de tienda

Los requisitos adicionales para el puesto incluyen: