Global Product Manager

Employment Type: Regular Full-Time

Shift: 1st Shift

Work Status: Hybrid

Position Summary

The Global Product Manager translates top-level business strategy into actionable product strategy to achieve corporate sales, margin, and financial goals for a specific portfolio of products sold across multiple global markets. They manage the execution of all processes in the product lifecycle from concept to end-of-life, including market research, competitor analysis, planning, positioning, requirements, roadmap development, and product launch. They assess proposed product additions and enhancements, evaluating their fit, functionality, technical complexity, and viability within the existing product portfolio and company capabilities. By integrating channel and industry insights into the product development process, they create a product portfolio that meets identified market needs. Additionally, the Product Manager is responsible for developing and maintaining a dynamic 5-year product roadmap, incorporating data from lifecycle evaluations of existing product lines. 

Measures of success:

• Maintain and deliver portfolio and product roadmap updates to stakeholders on a regularly scheduled basis.
• Facilitate timely, high quality product portfolio decisions in a collaborative and cross functional environment. 
• Identify, gain buy-in for, and execute cross-functional product line initiatives to meet or exceed revenue, profit, free cash flow, and wallet share targets. 
• Meet pre-determined deadlines to support product portfolio reviews and new product development teams. 
• Effective collaboration with international teams.  

Responsibilities 

Responsibilities include but are not limited to:

• Develop and maintain a comprehensive global product vision and strategy considering the entire product lifecycle. 
• Oversee product development processes from inception to post-launch, coordinating with sales, engineering, production, marketing, and other key stakeholders to ensure product success. 
• Develop a deep understanding of global market size, trends, needs, pricing, and opportunities for assigned products and prepare strategic recommendations. 
• Research, monitor, and evaluate competitive information, maintaining competitor tracking and information systems. 
• Ensure compliance with regional and international codes and standards. 
• Create and maintain product strategy documents detailing business cases, high-level use cases, product requirements, revenue, and return on investment (ROI). Translate into up to date 5-year product roadmaps and secure internal approval for investments. 
• Write Product Requirements and Market Requirements documents. 
• Monitor sales and margin performance of new and existing products. 
• Participate in monthly and annual unit, revenue, and profit forecasts for responsible product lines. Support sales and operations planning (S&OP). Determine product pricing strategies and recommend price adjustments to meet or exceed profitability targets. 
• Coordinate and participate in voice of customer (VOC) interviews, beta tests, and field trials.  
• Support the evaluation of existing and potential external vendors and identify new and existing product partnerships. 
• Provide product and application expertise to enhance sales, advertising, public relations, and related activities. 
• Participate in international and regional exhibitions as required. 
• Assist sales personnel with product and technical document creation. 
• Establish and support top-level training for customers, manufacturer’s representatives, and internal teams covering new products and modifications. 
• Evaluate warranty data, participate in high-level field troubleshooting analysis, and coordinate action plans for continuous product quality improvements. 
• Participate in long-range division planning and goal setting. 
• Manage personal budget, including travel, education, and organizational memberships. 
• Perform other related duties as required or directed. 

Qualifications

Required:

• Bachelor’s degree in Marketing, Engineering or related field
• 5+ years of experience with progressive responsibility for sales, product management, product manufacturing, systems application, or business development preferably in the HVAC or plumbing industry 
• Experience collaborating with global teams across multiple continents, especially in North America, Latin America, Europe, the Middle East, and the Asia-Pacific (APAC).
• Proficiency with Microsoft Office (Outlook, Word, Excel, etc.)
• Self-directed, good communication skills
• Travel both domestically and internationally as needed up to 20% of the time to trade shows, sales reps, conferences, and product related job site visits, etc.

Preferred:

• Master’s degree in Business Administration
• Project Management Professional (PMP) certification
• Experience with Epicor ERP (Enterprise Resource Planning), PowerBI, PDTrak and JIRA

Work Environment:

This position works primarily in an office environment using computers and technology.  Verbal and auditory capability are required.  Occasional exposure in production plant where large equipment and noise are prevalent.  Safety gear is required in these areas.

This position may work from home up to 2X/week if performance is in good standing. 

Management:

This position has no direct reports.