IT Program Manager - REMOTE

- Proactively support the API CoE lead with planning, tracking, communication, governance, and day‐to‐day program management tasks, ensuring initiatives remain on track and aligned with organizational goals.
- Help drive cross‐functional coordination for the API Transformation initiative, partnering with engineering, architecture, governance, product, security, and business teams to align on deliverables, timelines, dependencies, and success criteria.
- Streamline operational workflows, identifying process gaps, inefficiencies, and friction points, and implementing improvements to make the API CoE's business‐as‐usual operations more scalable and efficient.
- Facilitate task coordination across multiple teams, ensuring clear ownership, tracking progress, removing blockers, and escalating risks proactively to enable predictable program delivery.
- Lead capacity planning activities by assessing team bandwidth, forecasting needs, identifying resourcing gaps, and ensuring commitments are realistic and achievable.
- Provide clear, consistent updates to stakeholders, surfacing risks, and ensuring all groups remain aligned.
- Monitor milestones, KPIs, and deliverables, ensuring commitments are met and outcomes are measurable, transparent, and communicated effectively.
- Ensure program documentation is current, including roadmaps, status updates, risks and issues logs, capacity plans, decision records, and cross‐team agreements.

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