Infusion Revenue Cycle Support Analyst

The Revenue Cycle Support Analyst plays a vital role in optimizing the revenue cycle process.  This position will be responsible for day-to-day office activities and assist with various clerical tasks. Tasks vary based on client or account requirements and may encompass responsibilities ranging from intake processes to cash management activities. 

 Qualifications:     

 Desired one Year experience in revenue cycle analysis within the healthcare industry, preferably in infusion. 

• A minimum high school diploma or GED is required.   
• Post-Secondary education in a medical discipline highly desired., 
• Knowledge of Windows, Word, and Excel is highly desired.
• Excellent telephone and communication skills are essential. 
• Strong analytical skills and attention to detail
• Ability to work independently and part of a team. 
• Not required but desired experience with CPR+, CareTend, Weinfuse, Brightree

Duties and Responsibilities:

• Work claims rejected in the claim’s clearinghouse and resubmit them as required (Varies by client/account)
• Daily notation of claims accepted by the clearinghouse
• Daily notation of claims rejected by the clearinghouse
• Daily printing/mailing for all remote employees & notating claims that correspondence has been mailed
• Run daily report to capture daily note counts for each collector 
• Data entry/keying of claims as needed (Varies by client/account) 
• Pulling weekly reporting and distributing accordingly (Varies by client/account)
• Assist with pulling fee schedules
• Working rejections in clearinghouse (Varies by client/account)
• Reorganizing/filing/routing documents to other team members
• Additional duties as assigned

 Intake Support Duties and Responsibilities: 

• Checking daily flow schedule, pull any new patients and adding to spreadsheet (Varies by client/account) 
• Follow up on outstanding prior authorizations  
• Investigate any patients flagged as “Red” and address issues promptly (Varies by client/account) 
• Check various spreadsheets and follow up on any outstanding patients where items have been received such as documentation and designate to the benefits analyst 
• Compile and provide a weekly list for end-of-day email to the benefits analyst  
• Review schedules 2 weeks in advance to confirm all patient information is accurate and on file
• Additional duties as assigned

 Working Conditions: 

 Ability to sit 90% of the workday. 

• Workload may occasionally require overtime hours.  
• Workspace (remote employees)- a comfortable dedicated workspace is essential. This space must be quiet and distraction free.
• It is necessary to have high Speed internet.
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