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Sales Engineer - LATAM

Role overview

Qualifications

  • 3+ years of hands-on experience in a similar role at a SaaS company
  • Developer skills including APIs and front-end technologies like JavaScript and React
  • Fluent written and spoken Spanish and English
  • Experience translating customer requirements into actionable code for sprint pipelines

Responsibilities

  • Advise customers on implementation strategies, use cases, and product selection, ensuring high customer satisfaction
  • Translate customer requests and requirements into actionable development outcomes for the product and implementation teams
  • Own and drive continuous service improvement plans and quality delivery across the tech stack
  • Partner with the product team to refine go-to-market strategies, deliver solution architectures, and enhance client acquisition efforts

About the company

Intuition Machines logo

Intuition Machines

Artificial Intelligence & Machine Learning Services

Machine intelligence at scale. Products include the hCaptcha platform, used by many of the world's largest online services to protect hundreds of millions of people. Sound interesting? We're hiring ML scientists, senior engineers, and many other roles worldwide. https://apply.workable.com/imachines/

Company details

Company typeSME
IndustryArtificial Intelligence & Machine Learning Services
Company size51 - 200

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Job description

Intuition Machines uses AI/ML to build enterprise security products. We apply our research to systems that serve hundreds of millions of people, with a team distributed around the world. You are probably familiar with our best-known product, the hCaptcha security suite. Our approach is simple: low overhead, small teams, and rapid iteration.

As a Sales Engineer, you will drive technical engagements with clients, helping them convert requirements into outcomes while ensuring seamless onboarding and continuous usage. You will act as the technical owner during customer sales, onboarding, and implementation, leveraging deep subject matter expertise in the hCaptcha ecosystem.
We spend a lot of time interacting with engineers at our customers’ organizations - before, during, and after the sales process.


What you will do:

  • Advise customers on implementation strategies, use cases, and product selection, ensuring high customer satisfaction.
  • Translate customer requests and requirements into actionable development outcomes.
  • Stay up to date on evolving competitive products and market opportunities.
  • Own and drive continuous service improvement plans and quality delivery across the tech stack.
  • Partner with the product team to refine go-to-market strategies, deliver solution architectures, and enhance client acquisition efforts.
  • Act as a liaison between architects, engineers, and customers, translating complex business needs into technical solutions.

What we are looking for:

  • 3+ years of hands-on experience in a similar role at a SaaS company.
  • Developer skills including APIs and front-end technologies like JavaScript and React.
  • Fluent written and spoken Spanish and English.
  • Experience translating customer requirements into actionable code for sprint pipelines.
  • Excellent communication, listening, and presentation skills across diverse audiences.
  • Preferred: Familiarity with security frameworks, attack vectors, botnets, and online threats.
  • Strong solution architecture and engineering expertise (requirements gathering, problem-solving, and technical recommendations).

What we offer:

  • Fully remote position with flexible working hours.
  • An inspiring team of colleagues spread all over the world.
  • Pleasant, modern development and deployment workflows: ship early, ship often.
  • High impact: lots of users, happy customers, high growth, and cutting edge R&D.
  • Flat organization, direct interaction with customer teams.


We celebrate equality of opportunity and are committed to creating an inclusive environment for all team members.

Join us as we transform cybersecurity, user privacy, and machine learning online!

Please note that all positions require pre-employment screening, including third-party verification of work history, education, and identity, as well as a final in-person interview and identity verification step, which will be conducted in your country of residence.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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