Key Facts

Remote From:

Full time

English

Hard Skills

Customer Data Management Data Entry Digital File Management Email Management Call Center Experience Inventory Monitoring Data Retrieval Mailing List Digital File Management Online Communication

Other Skills

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Microsoft Office
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Customer Service
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Internet Research
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Word Processing
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Customer Service
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Non-Verbal Communication
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Analytical Skills
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Multitasking
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Organizational Skills
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Detail Oriented
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Prioritization
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Self-Motivation
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Problem Solving

Roles & Responsibilities

Proficiency in Microsoft Office Suite
Excellent verbal and written communication skills
Ability to follow guidelines and company policies with strong attention to detail
Strong analytical skills with the ability to multitask and prioritize tasks

Requirements:

Perform data entry, update customer records, and generate/update customer service tickets
Make outbound calls and respond to inquiries by phone and email; maintain customer service logs and CRM data
Provide administrative support including profile creation/updating, filing, data entry, and record creation
Assist with correspondence preparation and miscellaneous tasks such as word processing, web research, and spreadsheet/report maintenance

WORKOO.NET

Human Resources, Staffing & Recruiting

About WORKOO.NET

WORKOO.NET: HR OTHERWISE ... Workoo is a human resources exhibition platform, a saas designed for the easy enhancement of skills of all kinds. Only the essenciel is displayed, it is not a social network. People pay $1 a year to be professionally exposed worldwide. THE PROBLEM THAT GENERATES THE IDEA: AN INCOMPLETE PROCESS... Information is the only weapon of economic wars of this time, and more importantly the enhancement of information. Workoo is now the leader of a sector Bitterly behind the technological advance of the world, which of course is expensive for humanity. Very often hired under an instant need, the staff is recruited on the basis of somes few elements, while it is still sorely lacking informations about their real abilities. Too late often when we get there, we do with and we adapt. But it's not at the post to adapt to the incompetences of the person, it's up to the person to be adaptable to the job. Thus, the profiles genuinely correspondents are referred to sectors that are inappropriate to their skills and abilities by, and the vicious circle begins again. AN EFFICIENT SOLUTION: HR OTHERWISE ... For humanity we have totally redesigned the model of direct recruitment, since the best way to predict future is to create it. We started on the basis of real information necessary for the development of a skill, what does it matter at what level it is? We have a set, which effectively responds to all fields of view that leads to a recruitment of profiles corresponding for the success of all.

Company type: SME

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 51 - 200

Website LinkedIn See all jobs →

Job description

This position supplies full-time help to our clients. The prospect will carry out information entry as well as clerical job requiring the function of numerous job techniques and also techniques, and also acquaintance with course functionalities, services, policies, and also process. The applicant will certainly act as the 1st aspect of call by phone or even face to face, to support customers who demand a variety of assistance programs as well as solutions.

Duties:

· Location outbound customer phones, follow-up e-mails to consumers, and answer overall inquires

· Update and also maintain consumer call data bank including improving and also acting on customer service logs plus all consumer accounts.

· Administrative assistance; profile creation/updating

· Submitting, Data access, as well as Record creation

· Generate and upgrade customer service concern tickets

· Assist in the prep work of all correspondence associated with the consumer support method and take care of special management ventures, in addition to spillover work from teams including word-processing, records entry, as well as Net study jobs.

· Take care of the firm's lobby area: Welcome and also direct all website visitors, suppliers, customers, job applicants, as well as customers. Straight and chair all website visitors to their selected offices as well as meeting rooms as well as alert workers of their arrival/appointment.

· General office roles consist of but are actually certainly not confined to submission, data entrance, spreadsheet/report upkeep, mailings, and also venture job.

· Responsible for inspecting inventory materials.

Requirements:

Work Remotely

· MS Workplace Suite efficient

· Outstanding oral and also written communication abilities.

· Shown ability to observe guidelines and also business guidelines to execute essential job features

Shown analytic abilities

· Lively as well as concentrated with the capabilities to multi-task and also prioritize requests

· High focus to detail and also sturdy business skills are actually called for.

· Analytic capacities; energised, centered, and also capable to multitask.

· Have the ability to team up with minimal oversight as well as address inner problems.

Ready to apply?