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Remote Administrative Specialist

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • •
    Decisiveness
  • •
    Microsoft Office
  • •
    Customer Service
  • •
    Relationship Management
  • •
    Communication
  • •
    Multitasking
  • •
    Time Management
  • •
    Teamwork
  • •
    Prioritization
  • •
    Relationship Building

Roles & Responsibilities

  • 2+ years of experience providing administrative support
  • 2+ years of experience managing calendars
  • 1+ years of experience coordinating travel logistics
  • 1+ years of experience managing expense reports

Requirements:

  • Manage complex calendars for multiple clients, schedule internal and external meetings, and coordinate recurring and ad-hoc room bookings across campuses.
  • Provide remote high-volume calendar, travel, and expense support, including coordinating domestic and international travel via Concur and preparing corporate card expense reports.
  • Establish ongoing client relationships to understand business priorities, educate clients on program goals and SLAs, and draft communications about transitions or changes in support.
  • Collaborate with global Admin Specialist colleagues to share best practices, provide coverage for teammates, and maintain consistent standards across regions.

Job description

Administrative Specialist Responsibilities:

  • Provide remote high-volume calendaring, travel, and expense support
  • Provide Admin services during designated support hours
  • Manage complex calendars for multiple clients
  • Schedule internal and external meetings for multiple clients
  • Schedule and manage recurring and ad-hoc meetings and room bookings across campuses
  • Learn and utilize internal and external tools to provide calendar support
  • Establish ongoing relationship and communications with clients to learn business priorities and apply to support
  • Partner with clients and other Administrative Assistants for meeting coordination
  • Provide proactive time management recommendations to clients
  • Coordinate domestic and international travel arrangements via Concur
  • Prepare and submit corporate card expense reports
  • Maintain program scope of support within agreed-upon service level agreements
  • Educate and inform clients on program goals, scope and service level agreements
  • Draft and send communications to clients about transitions or changes in support
  • Provide coverage support for Admin Specialist colleagues
  • Collaborate with global Admin Specialist colleagues on best practices and knowledge sharing

Minimum Qualifications:

  • 2+ years of experience providing administrative support
  • 2+ years of experience managing calendars
  • 1+ years of experience coordinating travel logistics
  • 1+ years of experience managing expense reports
  • Experience prioritizing multiple tasks and activities
  • Experience with Microsoft Office
  • Experience exercising judgment and discretion while utilizing company policies and practices to determine appropriate action

Preferred Qualifications:

  • Experience supporting 2+ more executives simultaneously
  • 1+ years customer service experience
  • 1+ years high-volume coordination experience (shared services, recruiting coordination)
  • Experience building relationships across a larger company

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