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Online Support - Customer Service Specialist

Role overview

Qualifications

  • Excellent verbal communication skills
  • Strong customer relationship and interpersonal abilities
  • Positive attitude with high energy and a team-player mindset
  • Legally licensed to operate in the US/Canada/UK

Responsibilities

  • Inbound and outbound calling
  • Scheduling consultations
  • Conducting discussions with union members about benefits
  • Completing required paperwork and ensuring quality assurance

Key facts

Other skills

  • Customer Service
  • Calendaring
  • Leadership Development
  • Basic Internet Skills
  • Quality Assurance
  • Presentations
  • Administrative Functions
  • Non-Verbal Communication
  • Teamwork
  • Lateral Communication
  • Social Skills

About the company

WORKOO.NET logo

WORKOO.NET

Human Resources, Staffing & Recruiting

WORKOO.NET: HR OTHERWISE ... Workoo is a human resources exhibition platform, a saas designed for the easy enhancement of skills of all kinds. Only the essenciel is displayed, it is not a social network. People pay $1 a year to be professionally exposed worldwide. THE PROBLEM THAT GENERATES THE IDEA: AN INCOMPLETE PROCESS... Information is the only weapon of economic wars of this time, and more importantly the enhancement of information. Workoo is now the leader of a sector Bitterly behind the technological advance of the world, which of course is expensive for humanity. Very often hired under an instant need, the staff is recruited on the basis of somes few elements, while it is still sorely lacking informations about their real abilities. Too late often when we get there, we do with and we adapt. But it's not at the post to adapt to the incompetences of the person, it's up to the person to be adaptable to the job. Thus, the profiles genuinely correspondents are referred to sectors that are inappropriate to their skills and abilities by, and the vicious circle begins again. AN EFFICIENT SOLUTION: HR OTHERWISE ... For humanity we have totally redesigned the model of direct recruitment, since the best way to predict future is to create it. We started on the basis of real information necessary for the development of a skill, what does it matter at what level it is? We have a set, which effectively responds to all fields of view that leads to a recruitment of profiles corresponding for the success of all.

Company details

Company typeSME
IndustryHuman Resources, Staffing & Recruiting
Company size51 - 200

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Job description

Our team are the only 100% union label supplementary advantages firm on the planet. With a client foundation that features over 40,000 alliances and organizations internationally, our company've focused on offering both supplemental as well as long-lasting benefits to tireless loved ones for over 60 years.

Daily activities feature Inbound as well as outbound calling, establishing consultations, conducting discussions to members of unions that request our benefits, simple personal computer knowledge, finishing the necessary paperwork, quality assurance, and also leadership development.

Credentials:

Really good verbal interaction skill-sets

Possess exceptional client association and interaction capabilities

Upbeat & beneficial mindset with fantastic energy

Interacts successfully with individuals and also teams

Maintains good customer connections

Customer Service and/or Consumer Sales experience chosen

Interacts successfully along with all amounts of management as well as staff members

Team player

Legally licensed to operate in the US/Canada/UK

Benefits:

Total Benefits

100% remote control work

Adaptable job schedule along with possibility to function coming from property

Weekly wages and also performance-based regular monthly incentives

Possibility to earn a totally free vacation for you as well as a guest to the Bahamas, Cancun, Sin City, and also other exciting places for an annual provider event

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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