Role overview

Qualifications

Bachelor's degree in a related field or equivalent work experience
Five to seven years of statistical and/or data analytics experience
Working knowledge of analytics and statistical software such as SQL, R, Python, Excel, and Power BI
Experience in analytics, advanced analytics/statistics, and predictive modeling

Responsibilities

Work on big data/analytics projects to gather and integrate large data sets, perform analysis, interpret results, and develop actionable insights and recommendations for the company
Acquire data from multiple sources to perform analysis and identify, analyze and interpret trends or patterns to answer business questions and inform actions
Interpret data and analyze results using statistical techniques and tools, presenting findings in a clear, concise manner to enable data-driven decisions
Collaborate with partners to provide a holistic view of the analysis, monitor the results of implemented recommendations, and ensure compliance with company standards

Key facts

Remote from: Texas (USA)
Full time
Data Insight Analyst
English

Other skills

Problem Reporting
Microsoft Excel
Non-Verbal Communication
Collaboration
Communication
Multitasking
Tactfulness
Time Management

About the company

WORKOO.NET

Human Resources, Staffing & Recruiting

WORKOO.NET: HR OTHERWISE ... Workoo is a human resources exhibition platform, a saas designed for the easy enhancement of skills of all kinds. Only the essenciel is displayed, it is not a social network. People pay $1 a year to be professionally exposed worldwide. THE PROBLEM THAT GENERATES THE IDEA: AN INCOMPLETE PROCESS... Information is the only weapon of economic wars of this time, and more importantly the enhancement of information. Workoo is now the leader of a sector Bitterly behind the technological advance of the world, which of course is expensive for humanity. Very often hired under an instant need, the staff is recruited on the basis of somes few elements, while it is still sorely lacking informations about their real abilities. Too late often when we get there, we do with and we adapt. But it's not at the post to adapt to the incompetences of the person, it's up to the person to be adaptable to the job. Thus, the profiles genuinely correspondents are referred to sectors that are inappropriate to their skills and abilities by, and the vicious circle begins again. AN EFFICIENT SOLUTION: HR OTHERWISE ... For humanity we have totally redesigned the model of direct recruitment, since the best way to predict future is to create it. We started on the basis of real information necessary for the development of a skill, what does it matter at what level it is? We have a set, which effectively responds to all fields of view that leads to a recruitment of profiles corresponding for the success of all.

Company details

Company typeSME

IndustryHuman Resources, Staffing & Recruiting

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

Job Description

This team supports all data analytics for our contact centers.

What You Will Do

Responsible for working on big data/analytics projects that gather and integrate large volumes of data, performs analysis, interprets results and develops actionable insights and recommendations for use across the company. Acquires data from multiple data sources in order to perform analysis. Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action. Interprets data and analyze results using various statistical techniques and tools. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions. Collaborate with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and present adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.

Basic Qualifications

Bachelor's degree in a related field, or equivalent work experience
Five to seven years of statistical and/or data analytics experience

Preferred Skills/Experience

Working knowledge of analytics and statistical software such as SQL, R, Python, Excel, Power BI and others to perform analysis and interpret data
Experience in analytics, advanced analytics/statistics, predictive modeling
Strong analytic skills with the ability to extract, collect, organize, analyze and interpret trends or patterns in complex data sets
Outstanding interpersonal, collaboration, verbal and written communication, tact and persuasion skills
Ability to effectively define and communicate technical concepts to business line leadership and operations groups
Contact Center experience
Fundamental cloud exposure
Ability to work with and manage vendor or third party relationships
Ability to manage multiple tasks/projects and deadlines simultaneously

If theres anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

Take care of yourself and your family with the employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.