Key Facts

Remote From:

Indiana (USA), Michigan (USA)

Full time

58 - 134K yearly

English

Hard Skills

Office Equipment Phone Screening Digital File Management Calendar Management Office Management Email Management Expense Management Visitor Management Mail Processing Digital File Management Internet Services Transcription (Genetics) Office Management Online Communication

Other Skills

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Microsoft Office
•
Professionalism
•
Non-Verbal Communication
•
Multitasking
•
Resourcefulness
•
Time Management
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Customer Service
•
Organizational Skills
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Prioritization

Roles & Responsibilities

Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Excellent organizational and multitasking skills
Strong written and verbal communication skills with a customer service mindset

Requirements:

Greet and welcome guests as soon as they arrive at the office
Answer, screen and forward incoming phone calls
Maintain office security by following safety procedures and controlling access via the reception desk
Update calendars and schedule meetings

Job description

Responsibilities

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements

Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)
Receptionist: 1 year (Preferred)

Qualifications

High school or equivalent (Preferred)
Customer service: 1 year (Preferred)
US work authorization (Preferred)

Job Types: Part-time

Pay: $30.00 - $70.00 per hour

Benefits:

Flexible schedule
Paid time off

Schedule:

8 hour shift
Day shift
Monday to Friday
On call
Weekend availability

Supplemental Pay:

Bonus pay

COVID-19 considerations:
Wear a mask to protect yourself and others and stop the spread of COVID-19.
Stay at least 6 feet (about 2 arm lengths)
Avoid crowds and poorly ventilated spaces.