Role overview

Qualifications

2+ years of customer service related experience
Technical savviness (formal IT support experience not required)
Strong attention to detail
Ability to follow detailed process workflows

Responsibilities

Process incoming medical and/or dental service documentation according to contract requirements and customer specifications
Receive and thoroughly review documentation for errors, identify missing components, and complete data entry
Ensure program policies and customer designated guidelines are adhered to while processing the documentation under time-sensitive deadlines
Receive service documentation, scan, enter data, and attach to orders

Key facts

Remote from: Tennessee (USA)
Full time
Mid-level (2-5 years)
Data Entry
English

Hard skills

Remote Desktop Services Data Entry Software Installation Digital File Management Digital File Management Contract Management Digital File Management Data Validation Process Management

Other skills

Technical Acumen
Customer Service
Time Management
Detail Oriented
Communication

About the company

Jobcertify

E-learning

Company details

IndustryE-learning

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Arkestro is hiring for a Technical Data Entry Specialists to assist with a system conversion project.

What You'll Do:

Reach out to internal users to confirm current system setup and availability for new application installation
Use a remote desktop tool to sign in and download the new application on each user's device
Guide the user through entering their current login information to access the new application
Update documentation to ensure all users have been assisted

Skills / Experience You Will Need:

2+ years of Customer Service related experience
Technical savviness (but formal IT Support experience is NOT required)
Strong attention to detail
Ability to follow detailed process workflows

Primary Responsibilities

Responsible for processing all incoming medical and / or dental service documentation according to contract requirements and customer specifications.
Receive and thoroughly review documentation for errors, identify missing components and complete data entry
Ensure program policies and customer designated guidelines are adhered to while processing the documentation under time - sensitive deadlines
Receive service documentation, scan, enter data and attach to orders

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.