Senior Desktop Engineer

My client, a dynamic and agile private sector company is seeking a skilled Senior Desktop Engineer to join their End User Computing team with enterprise level experience who can hit the ground running. You'll play an instrumental role in supporting their customers and shareholders whilst being given plenty of opportunity to better your skillset and take on new challenges through employee development.

The Senior Desktop Engineer will provide enterprise support to multiple large clients at several sites across the Southwest. The role will involve managing and administering the technology and tools used to provision and support end user devices throughout their lifecycle.

This role is hybrid working, with a realistic expectation to attend the office in Plymouth one day a week.

Job Overview:

You will be responsible for ensuring the stability, security, and optimal performance of desktops, laptops, tables and mobile devices, as well as providing technical expertise to resolve complex issues. This position offers an exciting opportunity for a seasoned professional to contribute to the success of projects and mentor junior team members.

Responsibilities:

• Design, deploy, and maintain end user computing solutions.
• Provide advanced technical support.
• Collaborate with cross-functional teams to implement and optimise products and solutions.
• Evaluate and recommend hardware and software solutions to meet business requirements.
• Conduct regular system audits for security and performance enhancements (automation).
• Mentor and guide junior desktop engineers.
• Stay current with industry trends and emerging technologies.

Requirements:

• Proven experience with device management technologies such as: Microsoft Configuration Manager, Microsoft Intune, Apple Business Manager, Samsung Knox, Google Workspace, Ivanti MobileIron
• Strong expertise in end user operating systems (Windows, Android, iOS) and applications.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and collaboratively in a team environment.
• Effective communication and interpersonal skills.
• Relevant certifications including one of more of: Microsoft Certified (Windows 10, MCP, MCTS, etc.), ITIL v3 Foundation

A full UK Driving License will be required for this role

If this sounds like you, get in touch!

What do you get?

• Being part of a highly technical and skilled team
• Work in a flexible environment
• Flexible working, with 4 days per week working from home
• Mobile devices provided
• Varied training opportunities

CVs to Nick ASAP for immediate review