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Customer Service / Data Entry Clerk

Key Facts

Remote From: 
Full time
60 - 60K yearly
English

Other Skills

  • •
    Customer Service
  • •
    Order Entry
  • •
    Customer Service
  • •
    Research
  • •
    Microsoft Word
  • •
    Elementary Mathematics
  • •
    Microsoft Outlook
  • •
    Microsoft Excel
  • •
    Professionalism
  • •
    Adaptability
  • •
    Multitasking
  • •
    Teamwork
  • •
    Critical Thinking
  • •
    Customer Service
  • •
    Organizational Skills
  • •
    Goal-Oriented
  • •
    Detail Oriented
  • •
    Verbal Communication Skills
  • •
    Self-Motivation
  • •
    Problem Solving

Roles & Responsibilities

  • Prior customer service experience.
  • Outstanding written and verbal communication skills.
  • Excellent organizational skills and strong attention to detail.
  • Proficiency with Microsoft Office (Outlook, Word, Excel) and ability to learn new programs and ecommerce software.

Requirements:

  • Provide customer service via email, phone, and web channels.
  • Enter purchase and sales orders and perform data entry tasks.
  • Perform daily research tasks and inventory maintenance.
  • Maintain a positive brand impression in all customer interactions and handle additional tasks as assigned.

Job description

Job details


Salary


Up to $31,00 a week


Job Type


Full-time


Benefits


Pulled from the full job description


Paid time off


Full Job Description


Full Job Description


Remote Customer Service/Data Entry


We are looking for someone that is friendly and detailed oriented for our Remote Customer Service/Data Entry position.


Duties and Responsibilities:



Customer service via emails, phone calls, and web customer service.


Leave a good impression of our brand to all those they interact with, regardless of whether the interaction is pleasant or unpleasant.


Quickly learn about our products, common concerns & problems, and ability to apply this knowledge.


Enter purchase and sales order.


Perform daily Research tasks.


Inventory maintenance.


Processing Data Entry.


Additional tasks as assigned.



Qualifications:



Prior Customer Service experience is a must.


Outstanding written and verbal communication skills.


Excellent organisational skills and strong attention to detail.


Self-motivated, goal-oriented, and critical thinking skills are a must.


Ability to multi-task.


Capability to work in a fast-paced, team-oriented office environment.


Basic Skills in Microsoft Office (i.e., Outlook, Word, Excel) and must be comfortable learning new programs and ecommerce software.


Proficient in basic math: Addition/subtraction, percentages, rounding, division/multiplication.


Minimum of HighSchool / Some College Preferred.



Job Type: Full-time.


Pay: $31,00 a week



Benefits:



Part Time & Full Time.


Paid time off.



Schedule:



5 - 8 hour shift.


All Day Any time .


Monday to Friday. and Weekends


Education:



High school or equivalent. (Required)


Language:



English. (Required)


Experience:



Microsoft Excel:Basic. (Preferred)


Data entry: Basic. (Prefered)


E-commerce: Basic. (Preferred)


Work Location:



All location.


Work Remotely:



Yes

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