Role overview

Qualifications

At least 1 year of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

Responsibilities

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

Key facts

Remote from: Australia
Fixed term
Junior (1-2 years)
Customer Service Representative (B2B)
English

Hard skills

LiveChat Help Desk Support Product Knowledge Cross-Functional Collaboration Data Entry Customer Success Management Pricing Strategies Inventory Management Conversion Marketing Online Communication Organizational Structure

Other skills

Non-Verbal Communication
Multitasking
Teamwork
Proactivity
Prioritization
Social Skills
Problem Solving

About the company

Remote Online

E-learning

Company details

IndustryE-learning

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

Qualifications

At least 1 years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

Apply by click on the link: https://www.careers-page.com/o...

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.