Key Facts

Remote From:

Category: Customer Service Representative (B2B)

Full time

English

Hard Skills

Supplier Management Booking (Trades) Marketing Collateral Booking (Trades) Airline Management Business Communication Marketing Communications Microsoft Networking

Other Skills

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Customer Service
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Sales
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Hospitality
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Communication
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Entrepreneurship

Roles & Responsibilities

At least 18 years old and authorized to work in the United States
Strong communication skills with a sales background; customer service experience a plus
Smartphone with internet access; laptop recommended but not required
Availability for part-time or full-time work

Requirements:

Research, design, and execute personalized travel itineraries by assessing client needs and budgets
Book travel components (air, car rental, hotel, cruise, tickets/events) and monitor evolving travel restrictions
Communicate with clients before and after travel; resolve issues during bookings or travel; create promotional materials
Network with tour operators and vendors; participate in ongoing training/webinars to stay specialized in destinations

Job description

Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and marketing to establish connections with their clients. Some general responsibilities could include:

We are looking for true Entrepreneurs!

Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification