AI/ML Agentic Engineer

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you.  There are plenty of other perks. Apply to find out more.

About you

As an AI/ML Agentic Engineer, you are passionate about building intelligent systems that transform business processes and customer experiences. You thrive in a fast-paced environment, love solving complex problems, and are eager to push the boundaries of AI innovation.

Day-to-day, you will:

• Design and implement autonomous AI agents capable of complex decision-making across sales and marketing workflows.
• Build multi-agent systems that collaborate to solve complex GTM challenges.
• Deploy predictive models that improve lead conversion and retention.
• Contribute to NLP solutions such as chatbots and sentiment analysis for customer engagement.
• Write clean, testable code and participate in technical discussions.
• Collaborate with Sales teams to understand requirements and translate them into AI features.
• Research emerging AI technologies and assess their potential impact on our competitive advantage.
• Prototype innovative solutions that could revolutionise our industry approach.
• Partner with business stakeholders to identify high-impact AI use cases.
• Contribute to Access Group's AI strategy and roadmap development.

Your skills and experiences might also include:

• Advanced degree in Computer Science, Machine Learning, Data Science, or equivalent experience.
• 3+ years of hands-on ML/AI development experience.
• Experience with AI / Automation tools such as n8n or Revelance.
• Strong Python programming and HTML skills with deep knowledge of ML frameworks.
• Cloud platform expertise (AWS, Azure, or GCP) with ML services and deployment pipelines.
• LLM fine-tuning and deployment experience, including prompt engineering and retrieval-augmented generation (RAG).
• Understanding of connectivity across datasets, platforms (PowerBI, Tableau, DataBricks) and APIs.

What are we all about? 

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. 

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. 

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.