Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

ServiceNow Information Technology Infrastructure Library RocksDB Event Marketing Information Technology Management Business Analysis ServiceNow Solution Architecture System Configuration Calculus Application Programming Interface (API) Process Management Soap Note ServiceNow

Roles & Responsibilities

5–9 years of hands-on experience in ServiceNow development or business analysis
Strong understanding of ITOM (Discovery, CMDB, Event Management) and/or CSM modules
ServiceNow certifications (e.g., CSA, CIS-ITOM, CIS-CSM)
Experience with integrations (REST, SOAP, etc.)

Requirements:

Design, develop, configure, or analyze solutions on the ServiceNow platform to improve IT operations and customer service workflows
Work with ITOM and/or CSM modules (e.g., Discovery, CMDB, Event Management) to deliver end-to-end solutions
Provide integration capabilities using REST, SOAP and other interfaces to connect ServiceNow with external systems
Apply ITIL or other service management frameworks to design and implement processes

Georgia IT, Inc.

About Georgia IT, Inc.

Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key enterprise solutions. GIT specializes in improving business scalability and efficiency through BSM and SBA Solutions. GIT transforms business with service management and service automation solutions. We are BMC & HP partners. GIT Services include custom built enterprise software and customer-centric web portals, network design and implementation, remote and site-to-site VPN, network and server security assessment and setup, server and desktop virtualization, and many others. GIT also provides IT Consulting in many areas such as Disaster Recovery Planning, Enterprise Data Backup Strategy, Long Term Strategic IT Planning and Augmentation Professional Services Solutions. Professional Services Specialties: Business Process Integration, Software Integration & Development, Web portal, Networking, Remote and site-to-site VPN, Virtualization Solutions, Product Development Please contact us Hrus@georgiait.com / uthay@georgiait.com/470-798-5000 x 1010 / (732) 890-2535 direct

Founded: 2018

Company size: 51 - 200

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Job description

ServiceNow Developer or Business Analyst
Location: Remote
Duration: 6+ months

Job description:
We are looking for experienced ServiceNow professionals with strong skills in ITOM (IT Operations Management) and/or CSM (Customer Service Management)

Designing, developing, configuring, or analyzing solutions on the ServiceNow platform to help improve IT operations and customer service workflows.
5–9 years of hands-on experience in ServiceNow development or business analysis
Strong understanding of ITOM (like Discovery, CMDB, Event Management) And/ OR CSM modules
ServiceNow certifications (e.g., CSA, CIS-ITOM, CIS-CSM)
Experience with integrations (REST, SOAP, etc.)
Familiarity with ITIL or other service management frameworks