Hospital Operations Manager

Job Title: Hospital Operations Manager

Location: Hyderabad

Employment Type: Full-time

Job Summary

The Hospital Operations Manager is responsible for overseeing day-to-day hospital operations to ensure high-quality patient care, smooth administrative functioning, and compliance with healthcare regulations. The role focuses on coordinating clinical and non-clinical teams, optimizing processes, and improving patient experience.

Key Responsibilities

• Manage daily hospital operations including OPD, IPD, diagnostics, and support services

• Coordinate with doctors, nursing staff, and administrative teams to ensure smooth workflows

• Monitor patient admission, discharge, and billing processes

• Ensure compliance with NABH, JCI, and healthcare regulatory standards

• Handle vendor management, facility maintenance, and housekeeping services

• Analyze operational data and prepare MIS reports for management

• Implement process improvements to enhance patient satisfaction and reduce turnaround time

• Support hospital management in policy implementation and audits

Required Qualifications

• Bachelor's/Master's degree in Hospital Administration, Healthcare Management, or related field

• 3–8 years of experience in hospital or healthcare operations

• Strong knowledge of hospital workflows and healthcare regulations

• Excellent communication and leadership skills

• Proficiency in hospital information systems (HIS) and MS Office

Preferred Skills

• NABH accreditation experience

• Process improvement / quality management exposure

• Strong problem-solving and decision-making skills

Benefits

• Competitive salary

• Health insurance

• Professional growth opportunities

• Supportive and collaborative work environment