About us
Total Synergy is a private-equity-backed global software business providing project management software for architecture and engineering consultancies. Operating in Australia, the UK and now the US, our people enable us to make a difference every day to our customers and help them find the clearest path to project profitability.
Build the Engine. Own the Data. Power the Revenue
Looking to move the needle? This isn’t a passive reporting role. This is RevOps at the heart of GTM performance — helping Sales, Marketing, and CS run faster, smarter, and more predictably.
We’re looking for a RevOps operator who knows their way around metrics, tech stacks, forecasting models, and process bottlenecks — and loves fixing what’s broken before it breaks.
What You’ll Do
- Own the end-to-end revenue engine across Marketing, Sales, and Customer Success.
- Build and maintain GTM dashboards, forecasts, and funnel reports that actually help people hit quota.
- Drive process improvements from lead routing to deal hygiene to post-sale handoff.
- Manage our tech stack — HubSpot, Gong, Google, Wordpress.
Whatever it takes to make GTM sing.
- Partner with GTM leaders to analyze performance, optimize conversion points, and align on growth levers.
- Hold Marketing, Sales, and CS to SLAs. Escalate when leads sit, opps go stale, or forecasts drift.
- Push automated scorecards to every rep and manager—green when they’re pacing, red when they’re not.
- Run monthly planning and pipeline reviews with real insights and clear actions.
- Design and automate routing, scoring, stage exit criteria, and post-sale hand-offs.
- Manage our entire HubSpot instance with a strong skillset around combining two together.
- Advise GTM leadership with quarterly planning and pipeline reviews with crisp insights and next-step owners.
- Surface early warning signals two quarters out and recommend people, spend, or process fixes.
You Bring
- 3–6 years in Revenue Ops / Sales Ops in a fast-paced B2B SaaS environment.
- A systems thinker’s brain, with a bias for action and automation.
- The ability to analyze data, spot patterns, and make smart recommendations fast.
- Experience working cross-functionally with Sales, Marketing, and CS.
- Being based on the West Coast of the US is desirable as it needs to have crossover support time for Australian operations
This Role IS
- A critical enabler of GTM execution, not a back-office support function.
- Focused on actionable data, clean systems, and smart processes.
- Ideal for someone who wants to own the revenue infrastructure and help scale a high-performing team.
This Role Is NOT
- Just generating dashboards and hoping people look at them.
- A strategy-only “consultant” role — you’re in the tools and in the trenches.
- For someone who needs permission to make things better.
Ready to take the wheel of a high-growth revenue engine?
Let’s talk. Apply now — and help us make GTM run like clockwork.
