Product Content Specialist

As a member of the Product Development Department, the Product Content Specialist will be responsible for the creation and maintenance of policy content for all admitted and surplus P&C products. Responsibilities will include contributing to new product ideas, product enhancements, updates and compliance-related inquiries. This role will collaborate closely with the regulatory team, providing linguistic precision and legal insight to ensure filings and product documentation meet both internal standards and external regulatory requirements.

Essential Duties & Responsibilities

• Policy Form Drafting. Work across Product Development, Underwriting, and other teams as applicable, to identify necessary updates to policy forms and rates/rules in accordance with regulatory environment. Draft manuscript forms for standard policies.

• Industry Research. Utilize industry tools to research current insurance regulations to accommodate state specific product and service requirements.

• Implementation Assistance. Assist with implementation of approved filings and the development of resources, communication materials and procedures to introduce or update products and services.

• Issuance Requirements. Collaborate with team and IT resources to ensure proper inclusion in policy form issuance.

• External Communication. Initiate and support preparation of form filings to state departments of insurance via SERFF, including transmittal forms, memorandums, supporting documentation and exhibits.

• Product Filings. Assist with SERFF filing inquiries from state regulators and partner with members of Product and Service Development to prepare responses or modifications as needed.

• Product Consultation. Assist Underwriting with account specific updates and changes to existing policy forms, including filing with state departments of insurance when necessary.

• Internal Communication. Develop materials for introduction, implementation, and administration of new and revised products.

• Processes & Procedures. Maintain internal tracking of form changes, product, and service availability. Assist in maintenance and updates to the department intranet/SharePoint website.

Education, Experience, Competencies & Values

• JD required; experience in insurance law or regulatory affairs is a plus.

• 8+ years of experience in casualty insurance product development, compliance, or legal analysis; healthcare and/or professional liability strongly preferred.

• Expertise in legal and technical writing, especially in insurance policy language.

• Proficient knowledge of Adobe Acrobat and Microsoft Office applications.

• Experience with SharePoint preferred.

• Excellent analytical and problem resolution skills.

• Strong communication skills, both verbal and written.

• CPCU and/or RPLU and/or ARC designation or pursuit of professional designations, preferred.

• Demonstrated attention to detail, procedures, deadlines, and quality results.

• Experience working with Division of Insurance or other state regulatory agencies, compliance environment, regulatory assessment.

• Excellent time management skills, the ability to work independently and as part of a team and flexibility in a deadline-driven environment.

Base salary range is $88,985- $120,245. Individual compensation packages are based on a variety of factors that are unique to each candidate including location, skill set, experience, qualifications and education.

If you're a caring and customer focused individual who enjoys working with passionate team members, Coverys is the right company for you!