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Dutch Speaking VIP Customer Support Agent -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
Dutch, English

Other Skills

  • •
    Customer Service
  • •
    Relationship Management
  • •
    Record Keeping
  • •
    Customer Service
  • •
    Analytical Thinking
  • •
    Problem Solving
  • •
    Communication
  • •
    Open Mindset
  • •
    Teamwork
  • •
    Organizational Skills
  • •
    Detail Oriented

Job description

Patrique Mercier Recruitment FR is seeking a Dutch Speaking VIP Customer Support Agent to join a prestigious team dedicated to providing personalized support to our high-value clients. This role is perfect for those who have a passion for delivering exceptional customer experiences and building strong client relationships.


Responsibilities

  • Deliver high-touch support to VIP Dutch-speaking customers through various communication channels, including phone, email, and chat.
  • Build and maintain strong relationships with high-profile clients by understanding their specific needs and preferences.
  • Address and resolve complex inquiries and issues efficiently to ensure client satisfaction.
  • Document all customer interactions in detail for effective follow-up and service continuity.
  • Collaborate with internal teams to ensure seamless service delivery and resolution of client concerns.
  • Gather and analyze feedback from clients to continually enhance the customer experience.
  • Stay informed about company products and services to provide accurate information and recommendations to clients.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Experience in customer support, ideally with VIP or high-value clients.
  • Exceptional communication skills and a strong ability to build relationships.
  • Strong analytical and problem-solving skills.
  • Attention to detail and excellent organizational abilities.
  • Familiarity with CRM systems and office software.
  • A proactive mindset with a commitment to providing outstanding customer service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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