Key Facts

Remote From:

Oregon (USA)

Full time

Mid-level (2-5 years)

English

Hard Skills

Salesforce Apex Code Veeva IT Service Management Problem Management Application Programming Interface (API) Document Type Definition Event Marketing Cyberinfrastructure Access Controls +18 more

Roles & Responsibilities

Bachelor's degree in a related technical or business field
3-5 years of experience with Veeva CRM and/or Salesforce platforms, including configuration and customization (APEX, LWC, flows, access controls)
Veeva CRM Certified and Salesforce Developer/Admin certifications
Experience in pharmaceutical/consumer health/medical device industries and working in an agile delivery environment

Requirements:

Configure and customize Veeva CRM (Objects, Document Types, Object Lifecycles, Document Lifecycles, Workflows, APEX, LWC) and manage access and lifecycle processes
Manage integrations with the CRM app using REST APIs, data loaders, and multi-channel capabilities
Create and maintain reports and dashboards to support business needs
Provide application administration and participate in ITIL-aligned incident, change, and configuration management within a DevOps/SDLC framework

RxCloud

Pharmaceuticals

About RxCloud

RxCloud is a professional services organization focused exclusively on Pharma, Biotech and Medical device industries. We are a full-scale Quality Assurance Organization driving innovation & ensuring compliance across the industry. Our mission is to deliver Quality, Compliance, Innovation, Customer Experience, and speed that enables global Life Science industry to continuously innovate and significantly reduce drug development life cycle. We are specialized in providing the CSV services, GxP Audits (GMP, GDP, GLP, GCP, GVP) as a service, Veeva Services, Software Quality Assurance services. Our full spectrum of service offerings includes QMS Consulting, End to End Global Audit Management, CAPA management, SOP Authoring, QA as a service. RxCloud’s differentiation is bringing in speed and agility to achieve compliance first time and every time.

Company type: Startup

Industry: Pharmaceuticals

Founded: 2018

Company size: 11 - 50

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Job description

Required Skills:

Must have a good understanding of the CRM data model
Strong knowledge of Life Science (Pharma) min 3+years
Veeva CRM Configuration Experience that includes Document Types, Objects, Object Lifecycles, Document Lifecycles, Workflows, apex codes
Manage and have hands-on Experience in Integrations with CRM application
Hands-on Experience in REST API, Loaders, Multichannel
Creating and maintaining reports and dashboards
Application Administrative Experience
Strong understanding of IT service management / ITIL foundational architectural concepts (incident, problem, change, configuration mgmt, design, quality management, and IT environments, etc), architecture DevOps methodologies, standards, and tools
Strong understanding of SDLC methodologies
Veeva CRM Configuration Experience including Salesforce
Experience in Veeva Align & Vault (Optional)
Salesforce Developer & Admin certification
Veeva CRM Certified.

Basic Qualifications:

Bachelor's degree in a related technical/business area
Experience working with a Pharmaceutical, Consumer Health, or Medical Device organization
Veeva or Salesforce.com certification and a minimum 3-5 years of Experience
Deep hands-on understanding of all aspects of the Veeva CRM platform configuration & customization incl. access, flows, APEX, LWC, events
Experience working in an agile delivery environment