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Sales Operations Manager

Roles & Responsibilities

  • 3+ years of GTM Ops experience in a B2B startup or 3+ years in a GTM Ops role at a larger SaaS/consulting organization
  • Strong Salesforce knowledge and best-practices to drive adoption
  • Strong Excel/data analysis skills (VLOOKUP, pivot tables)
  • Cross-functional program management experience with excellent communication and stakeholder management; self-starter who can operate independently

Requirements:

  • Project management for cross-functional and internal operations initiatives, including Salesforce projects
  • Product Owner for process improvements, identifying underperforming areas and driving measurable sales productivity gains
  • Lead a team of Salesforce admins and developers; collaborate with Sales, Customer Success, Marketing, and Finance
  • Partner with GTM leadership on sales quota and capacity planning, commission planning, sales forecasting, and org-wide initiatives with the CEO's office

Job description

Responsibilities

Responsibilities on the role

  • Project manager for all cross-functional and internal projects implemented by the operations team (this includes our Salesforce team)

  • Product Owner for process improvements. You will be analyzing sub-optimal performances with a focus on improving sales productivity and measuring it objectively.

  • Work internally with  leadership to gather and document business requirements, propose solutions, assess technologies, and determine complexity for a wide variety of potential process and system solutions to address business needs.

  • The role will lead a team of Salesforce admins and developers

  • The role will work closely with our Sales, Customer Success, Marketing, and Finance teams

  • You will be working on sales quota and capacity planning with the GTM leadership

  • You will work on commission planning with sales and finance leadership

  • The role will expose you to work on sales forecasting with regional sales leaders

  • You will also be working closely with CEOs office on org-wide key initiatives

Qualifications

Qualifications for the role

  • You are someone who has worked at least a year in a B2B startup working in GTM Ops (with overall experience of at least 3 years) or have experience working in a GTM Ops role for at least three years in a larger organization (preferably SaaS or one of the business consulting firms)
  • Strong knowledge of Salesforce and related solutions. Understanding Salesforce best practices to drive adoption is key to this role.

  • Data analysis skills including strong Excel skills. You gotta know what VLOOKUP and Pivots are on Excel

  • Cross-functional program management experience leading medium-to-large scale initiatives

  • Strong communication skills are key to this position given the role exposes you to high stakeholder management

  • Self-starter who can operate independently
  • You bring proposed solutions to the table and not just plain problems (we are firm believers that if you bring a problem to the table, your boss now has two problems!)


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