XTN-34D1641 | OKTA: SALESFORCE ADMINISTRATOR

Functional overview

The Salesforce.com Administrator is responsible for the design and implementation of enhancements to our Salesforce instance, and will perform the daily tasks necessary for system maintenance.

• Temporary work from home arrangement due to pandemic
• Night shift schedule (12am-9am)
• HMO with dependents upon hire
• Mobile and internet allowances

Duties and responsibilities

• Daily administration and support of Salesforce including user setup, design and configuration of Custom Objects, Profiles and Roles, Workflow/Process Builder, Visual Flows, Custom Fields, Validation Rules, Page Layouts
• Develop reports, dashboards, and processes to continuously monitor data quality and integrity in Salesforce
• Responsible for evaluating new features, communicating value with business, implementing and partnering with the release manager to deploy into production;
• Engage with the rest of the Business Technology and Operations teams to ensure long term health of our Salesforce.com platform
• Help business operations scale via automation and other enhancements
• Maintain and manage 3rd party applications
• Develop a detailed understanding of CRM core application architecture, as well as integrated applications such as CPQ, Netsuite, DocuSign, and Marketo, FinancialForce
• Provide support as needed for scheduled weekly releases
• Troubleshoot and resolve user questions, errors, and issues in a timely manner

Minimum qualifications

• Minimum 5 years in a SFDC Admin role configuring, deploying and supporting an Enterprise SFDC implementation
• Ability to communicate effectively and cross functionally with both management and end users
• Excellent time management skills and the ability to complete assignments in a timely manner
• Qualified candidates will have demonstrated experience prioritizing and delivering against multiple project deadlines and milestones
• Desire to work and thrive in a fast-paced environment
• Process-oriented and strong attention to detail
• Certified Salesforce.com Administrator (Advanced Admin, Platform App Builder, or Developer I a plus)
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is a plus
• Experience with SFDC.com Lightning Experience a plus
• Experience working with any CI tool and/or Github a plus