Key Facts

Remote From:

Full time

Junior (1-2 years)

English

Hard Skills

Social Media Management Community Development Planning User Feedback Aftercare Cross-Functional Collaboration Salesforce Project Collaboration Community Development HubSpot CRM Video Editing Customer Interaction Management Campaign Management Influencer Marketing Content Creation Web Trends Employee Engagement Graphic Design Customer Analysis

Other Skills

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Collaboration
•
Communication
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Organizational Skills
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Relationship Building
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Problem Solving

Roles & Responsibilities

1-2 years of experience in community management or related roles
Proven ability to engage communities and handle online interactions effectively
Proficient in CRM systems (e.g., HubSpot, Salesforce, GoHighLevel) and strong understanding of CRM tools
Portfolio is required

Requirements:

Engage and interact with community members across various platforms
Moderate discussions and maintain a positive environment
Act as the brand's voice and build relationships with customers and influencers
Gather feedback to improve products, services, and customer experiences

Job description

Note: This is for active pooling purposes only. Submitting your application does not guarantee employment. Your details will be kept on file and considered for future opportunities as they become available.

We are seeking a dedicated and organized Community Manager to join our team at D2B. In this remote role, you will be responsible for engaging with our online community, managing social media accounts, and ensuring a positive brand presence across various platforms. You will collaborate with marketing, customer support, and other teams to enhance the overall online experience.

Position: Community Manager

Salary: PHP 50,000 - PHP 70,000/month

Working Hours & Conditions: Mondays to Fridays, 7:00AM to 4:00PM; full-time (remote)

Holidays: TBD

Responsibilities:

Engage and interact with community members across various platforms.
Moderate discussions and maintain a positive environment.
Act as the brand's voice and build relationships with customers and influencers.
Gather feedback to improve products, services, and customer experiences.
Track engagement metrics using CRM systems and ensure timely follow-ups.
Collaborate with marketing and support teams to align community initiatives.
Assist with campaigns to drive community growth and engagement.

Requirements

Qualifications:

At least 1 to 2 years of experience in community management or related roles.
Proven ability to engage communities and handle online interactions effectively.
Strong understanding of CRM tools and digital trends.
Proficient in CRM systems (e.g., HubSpot, Salesforce, GoHighLevel).
Basic graphic design or video editing skills.
Strong communication, problem-solving, and organizational skills.
Ability to track and measure community engagement through CRM tools.
PORTFOLIO is required.

Benefits