LOCATION: Remote – This is a home based, virtual position that operates Monday-Friday from 8:30am-5:00pm (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL.
GENERAL STATEMENT OF JOB
The primary purpose of this role is to analyze the current state of the organization’s operations and processes, to identify needs and opportunities, to develop strategies, and to maximize those opportunities. The Business Analyst will work collaboratively across all departments and communicate solutions and strategies clearly to stakeholders, facilitators, and partners.
ESSENTIAL JOB FUNCTIONS
- Analyze the organization's objectives and perform a root-cause analysis and gap analysis to recommend and drive change
- Collaborate with cross-functional teams, stakeholders, and be an efficient advisor/ partner between technology, support, and business units.
- Influence stakeholders to support business projects, as well as facilitate requirements of sessions/workshops, meetings, interviews, etc.
- Conduct analysis using a variety of tools, tactics, and mechanisms to make informed decisions.
- Develop Business Requirements/Functional Spec documents, translate high-level business requirements into functional requirements,
- and perform workflow design/process mapping.
- Communicate project components and needs to cross-functional team members and management through documentation and presentations.
- Provide support in defining, developing, and implementing business process standards to ensure consistent and measurable performance across the organization.
- Validate procedures and processes focusing on optimization and improvements; analyze information, situations, and perform actions through coordination with the senior management team.
- Identify, define, develop and implement business process standards, templates, policies, processes, and guidelines in support of the organization’s strategic objectives.
- Provide analytical, planning, and implementation support services for performance measurement, metrics analysis, and process improvement of projects and programs as well as aid in the preparation and presentation of technical, management, and operational briefings, data calls, and reports.
- Create test scenarios and review test results.
- Research leading customer, industry and business trends; and apply this understanding to improve business processes.
- Support Project Manager with day-to-day project execution.
KNOWLEDGE, SKILLS, & ABILITIES
- Effective time management and meeting deadlines
- Able to manage multiple priorities and action items
- Excellent interpersonal, consultative and communication skills
- Knowledge of business process design/six sigma or other process engineering methodologies
- Adaptable and capable of working in fast-paced environments
- Strong facilitation skills
- Critical thinking and problem-solving
- Ability to work in a self-directed manner, be responsive to multiple requests, be organized, and be able to prioritize and respond to requests within requested timelines.
- Knowledgeable of staff activities, policies and procedures, and routine office practices
- Attention to detail and a high level of accuracy
- Ability to clearly articulate information with others and apply it to the organization’s objectives and goals.
- Excellent computer skills; proficiency in Microsoft Office Suite; and experience creating documents, forms, and graphs
- Ability to use queries to perform data research and validation.
- Understanding of database concepts and information models critical
- Thorough understanding of SDLC and SaaS implementations
EDUCATION & EXPERIENCE REQUIREMENTS
High School diploma or GED is required. Bachelor’s Degree in Human Services, Business Administration, Public Administrations, or Computer Information Systems or related field is preferred. Must have:
- 2 years of Business Analyst experience
- Experience in payor industry and understanding of core business functional blocks (such as Member, Provider, Products, Benefits, Claims, EDI X12, Encounters, Delegated vendors, CRM, etc.)
- Experience in project management processes and in system development lifecycles (SDLC)
- Prior experience in SQL, preferred.
Licensure/Certification Requirements:
Lean Six Sigma Certificated or similar disciplines preferred.
PHYSICAL REQUIREMENTS
- Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
- Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
- Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
- Mental concentration is required in all aspects of work.
RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL.
SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open Until Filled.
APPLY: Vaya Health accepts online applications in our Career Center, please visit https://www.vayahealth.com/about/careers/.
Vaya Health is an equal opportunity employer.
